Join Our Student Operations Team at OES
Are you passionate about enhancing lives through education? Do you thrive in a dynamic, student-focused environment? Online Education Services (OES) is looking for empathetic, proactive, and driven individuals to join our vibrant Student Operations team
We're hiring forthree exciting roleswithin the same department, and we're inviting you to our upcomingAssessment Centre, where you'll be considered for the role that best matches your strengths and aspirations.
1. Exams & Results Advisor
Help shape the student experience by coordinating exams, managing results, and supporting academic progression. This role is perfect for detail-oriented professionals with strong administrative skills and a passion for process improvement.
Key Responsibilities :
* Coordinate online exams and results processes
* Liaise with university partners and external providers
* Provide timely support to students via email and phone
* Prepare reports and assist with strategic planning
Ideal Candidate :
* Experienced in tertiary education administration
* Strong attention to detail and communication skills
* Comfortable working flexibly during peak periods
Be the first point of contact for students throughout their academic journey. This role suits empathetic problem-solvers who love helping others succeed.
Key Responsibilities :
* Support students with enrolment, progression, and academic skills
* Liaise with university services and IT support
* Manage student enquiries and maintain accurate records
* Contribute to retention and engagement initiatives
* Rotating roster with shifts between 8am - 9pm (i.e. 9am - 5pm, 1pm - 9pm) and some weekend work (penalty rates apply)
Ideal Candidate :
* Excellent customer service and communication skills
* Experience in student support or administration
* Tech-savvy and solution-focused
* Must hold a bachelor degree (in any discipline)
3. Dedicated Student Coach
Empower students early in their studies by helping them build motivation, manage time, and overcome challenges. This role is ideal for those with a background in psychology, coaching, or counselling.
Key Responsibilities :
* Provide personalised coaching and support
* Facilitate webinars and one-on-one sessions
* Use evidence-based strategies to promote student success
Ideal Candidate :
* Degree in Psychology or related field
* Coaching or counselling experience
* Strong interpersonal and reflective skills
Why Join OES?
Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.
If this role is of interest, please apply now with your updated CV.
Shortlisted candidates will be invited to an Assessment Centre and considered for all three roles based on their strengths and preferences.
J-18808-Ljbffr
Create a job alert for this search
#J-18808-Ljbffr