Join Our Team as a Room Attendant / Quality Control Key Concierge!
Are you someone who takes pride in attention to detail, loves variety, and enjoys being on the move? Q Stay is looking for a motivated and energetic Quality Control Concierge to join our fun, supportive, and fast-paced team!
In this exciting role, you'll be the final touch that ensures every guest has a five-star stay. From styling rooms to checking the little details, you'll play a key part in delivering the high standards we're known for. If you love working in a vibrant environment with a great team behind you, this could be the perfect fit for you!
About Us:
At Q Stay, we're all about creating unforgettable holiday experiences! As a leading private holiday accommodation company, we manage close to 140 stylish apartments across the iconic Surfers Paradise and Broadbeach.
We pride ourselves on going above and beyond - delivering exceptional service, beautifully presented stays, and that little extra magic our guests remember long after they leave. With a passionate team, a strong reputation, and exciting growth ahead, there's never been a better time to join Q Stay. If you're ready to be part of something vibrant, fast-paced, and genuinely rewarding, we'd love to have you on the journey with us!
What You'll Be Doing:
* Carrying out detailed quality control checks for each property before guests arrive, departures and back-to-backs.
* Styling and refreshing apartments with soft furnishings, décor, and inventory items to create a welcoming atmosphere.
* Spotting and reporting any maintenance or cleaning issues, and working with our awesome office, maintenance, and housekeeping teams to fix them fast!
* Managing key collections and returns to ensure smooth, on-time check-ins (3pm).
* Helping with general property-related tasks and keeping accurate records of keys and inventory.
What We're Looking For:
* A valid driver's license, a clean driving record, and your own reliable vehicle. Don't worry, we'll cover your petrol!
* Someone with previous experience in a similar role or a customer-facing environment (bonus points for a background in hospitality or property!)
* Super organised and able to juggle multiple tasks with ease.
* A confident communicator who enjoys working with different teams to get things done smoothly and efficiently.
* Independent and self-motivated – you're the kind of person who takes initiative and enjoys variety in your day
* Familiar with the Surfers Paradise and Broadbeach areas? Even better!
* Flexible with your time – including availability on weekends and public holidays (we work hard, but we support each other!)
Why You'll Love Working With Us:
* Supportive, friendly team environment
* Variety in your day—no two shifts are the same!
* Be part of creating memorable guest experiences
* Great opportunity to grow with a forward-thinking company
If you're someone who thrives on being organised, loves a hands-on role, and wants to work with a team that truly supports one another, we'd love to hear from you!