Job Opportunity: Operations Engineer
We are seeking a skilled and driven Operations Engineer to join our Radio and Emergency Managed Services team.
Key Responsibilities:
* Deliver service restoration outcomes through compliance to established standards, practices, procedures, operating level agreements, and service level agreements.
* Contribute to business improvement initiatives, driving operational and business performance to new heights.
* Support the development of automation initiatives, process improvement, documentation, and technological advancements.
* This is a Business Hours role; however, occasion may require support in 24/7/365 roster positions, including weekends and public holidays.
* Assist with service level reporting analysis and provide input into post-incident investigations as needed.
* Experience with Cisco/Juniper system device management configuration and/or fault management.
* Ability to analyze and interpret operational performance, identifying trends and opportunities.
* Effective stakeholder management and exceptional customer service skills.
* Experience in IP Networks.
* Scripting/Code development related skills (Python, SQL, Java script) and experience in building process automation.
* Able to learn and develop a technical understanding of our networks, infrastructure, and key processes.
* CCNA or CCNP certification.
What We Offer:
* Work-life integration – flexibility around where and when you work.
* 16 weeks paid parental leave for primary and secondary carers.
* Laptop/device allowance renewed every 2 years.
* Purchased Annual Leave scheme.
* Discounted Telstra products and services.