Senior Portfolio Analyst Full-Time (35hpw) Permanent Opportunity Salary Range $129,464 - $142,665pa super Location flexible across Revenue NSW offices with hybrid working. Weekly landing day at Parramatta About the team The team is made up of a range of experienced Project, Finance, HR and Digital delivery professionals who manage governance and reporting over the portfolio of business and IT programs and projects within Revenue NSW. The team is also involved in the management of the projects pipeline, resource demand management and provides strategic and operational support to projects across all aspects of project delivery. The current portfolio consists of 24 in-flight projects with FY26 funding totalling approx. $70m. Key responsibilities: Assist our Portfolio Management Office and project delivery leads with the development, delivery, and governance of the project portfolios, including project planning, approval and reporting, portfolio analysis as well as planning and monitoring activities Drive new process improvement initiatives in customer, compliance, and support operational and advanced activities with portfolio analysis. Provide expert advice, information, and make recommendations to enable cross project consolidation and communication to support effective decision making To be successful in this role you will demonstrate: Previous experience of working in a PMO environment Strong industry experience in supporting PMO operations in Agile and waterfall environment. Ability to take ownership of tasks and be fully accountable for the delivery of work assignments on time and to expectations. Strong verbal and written communication skills A detailed understanding of project management methodologies and practices (PMBOK, Agile, etc.) Experience in reviewing and assessing business cases Experience in developing PMO related training and conducting education session for diverse stakeholders across the business Experience with developing and maintaining project financials Familiarity with project pipelines and resource capacity planning Experience working with tools like JIRA, Confluence, SharePoint, Teams Have advanced Excel and PowerPoint skills, be capable of composing reports and business cases linked to the projects, create graphs and charts by analysing financial data. Nice to have – experience with Sensei Altus Portfolio Project Management tool How to Apply Please submit your CV (maximum 5 pages) and a cover letter (maximum 1 page) outlining how your skills and experience are aligned to the role. For enquiries regarding this position, please contact Kevin.Wingrave@revenue.nsw.gov.au About Revenue NSW Revenue NSW is the state’s principal revenue management agency and is part of the Department of Customer Service. Revenue Digital provides a suite of contemporary digital services for NSW Government customers and staff that administer grants, resolve fines and collect revenue for the State in a fair, efficient and timely manner. We do this in line with legislation, customer expectations and industry best practices, to make it easier for over 100,000 businesses and more than three million individuals to interact with the NSW Government. We focus on simplifying processes and improving access to services through modern, user-centred digital solutions. We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta. Why work for Revenue NSW? There are lots of reasons why a role with us is rewarding: Flexible office location across NSW Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts Accrued Days Off (days in lieu) in addition to Annual Leave Ongoing access to industry approved self-learning tools Career agility including opportunities to work on different programs The opportunity for meaningful work that matters to all of us in NSW Corporate wellbeing programs with access to Fitness passport Ready to make a difference? Apply now and be part of a team that’s shaping the future of digital services in NSW. If you don’t meet all the criteria, but still believe you could succeed in this role, please still apply - we’d love to hear from you. Further Information Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Bec Conquest via Bec.conquest@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Thursday 12th February 2026 @ 10am A talent pool may be created for any temporary or ongoing opportunities that arise over the next 18 months. Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Bec.conquest@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process