Midland Toyota, a leading automotive dealership in the heart of Midland, is seeking a dedicated and enthusiastic Receptionist to join our team.
If you have a passion for delivering outstanding service and enjoy working in a fast-paced environment, we want to hear from you
Role
To be considered, you will have fantastic customer service and computer skills to assist the relevant staff and managers. You will also have excellent communication, organization, and interpersonal skills to deal with our customers and stakeholders as well as demonstrating attention to detail.
Responsibilities
* Greet each customer personally in a friendly and welcoming manner
* Answer all phone enquiries and operate a busy switchboard
* Handle customer enquiries and concerns with professionalism and tact
* Assist with a variety of administration tasks in a prompt, accurate and professional manner
* Perform clerical duties as required, scanning, filing, photocopying and ad hoc tasks as deemed necessary by management
Requirements
* Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
* Strong organizational and multitasking abilities, with the capability to handle multiple guest enquiries simultaneously.
* Proficiency in using computer systems, including appointment management software and basic Microsoft Office applications.
* Attention to detail and accuracy in recording guest information and service requests.
* Ability to remain calm and composed under pressure and handle difficult situations with professionalism.
* A genuine passion for delivering exceptional guest service and a commitment to guest satisfaction.
* Experience in a Dealership Receptionist role is preferred.
Benefits
* Opportunities for career development
* On the job training program provided
* Access to confidential EAP counselling sessions
* Receive paid parental leave
* Employee Rewards Program
* Work in one of the largest automotive groups in Australia
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