OverviewThe Creative Project Manager (Experiential Production) at Bolster is the driving force behind seamless project execution, ensuring that our experiential and activation projects are delivered on time, within scope, and on budget.
This role manages multiple clients, complex workflows, and coordination across internal teams, external contractors and stakeholders, and clients.
The role monitors budgets, tracks utilisation, and provides clear visibility on project health and learnings to improve future delivery.
With a deep understanding of project management, event production and activations within the live entertainment and festival landscape, the Creative Project Manager brings structure and clarity to every stage of the project lifecycle, mitigates risks, and upholds Bolster Group's reputation for exceptional client service.
The ideal candidate is a solutions-driven problem solver, an expert communicator, and a collaborative leader who thrives on bringing bold ideas to life.What Bolster isWe are integrated communications specialists with an eye on culture.
Headquartered in Melbourne, Australia, we are a team of 50+ passionate individuals across four specialist teams.
Foundational clients include festivals and events such as Splendour In The Grass, Beyond The Valley, Pitch, St Jerome's Laneway Festival, and more recently RISING Festival, ALWAYS LIVE and Sydney Festival.
Bolster Group has devised integrated campaigns for brands including Bacardi-Martini Australia, KFC, Google, EA Games, Samsung, Warner Music, and more.
We're the agency you bring in when you want to play meaningfully in music and broader culture.
Our offering includes consulting, branded entertainment, and media, with sister agencies Aeroplane, Common State, and Going North extending our capabilities.Ultimately, Bolster Group is famous for connecting brands to their fans.What You'll Be DoingProject DeliveryManage key client accounts (festival properties), servicing the delivery of multiple creative projects from contracting to deliveryHelp the Client Partnerships team scope briefs and draft scope of work documentation, balancing client aspirations with feasible deliveryLead experiential projects by aligning all stakeholders on roles, objectives, KPIs, milestones, budget, deliverables and ways of workingResearch and source activation elementsNegotiate with external stakeholders and suppliers to procure the best deals and rates without compromising qualityDevelop and maintain project budgets and timelines; monitor finances including team resource and scopeManage contracting and invoicing of externals in line with approved processesPrepare detailed pre-production documentation (execution plans, briefs, run sheets, etc.)Manage client communications during delivery, lead WIP meetings, and keep project tools up to dateAct as the main liaison between delivery teams, external contractors, and the client during the delivery phaseManage expectations, provide frequent updates, and mitigate risk to ensure swift resolutionOversee the delivery of bar builds, events and activations on time and within budgetLead the delivery of activations and events on-ground including supplier and crew supervision, logistics and time managementSupport the delivery of content and production projects, as well as talent and creator partnershipsIdentify opportunities to expand services and grow accountsLead compilation of internal and client-facing experiential project completion reports with accurate budget reconciliationMaintain an exceptional client service experience at every touchpointAdmin & Internal TasksBuild and maintain relationships with external suppliers and creativesAssist in implementing recent ways of working to reduce friction and improve deliveryComplete timely project retrospectives to ensure client expectations are met or exceededAttend internal team meetings including stand-ups, WIPs and training sessionsCollaborate with the wider Project Delivery team across integrated creative projectsStay up-to-date with emerging trends in activations and experiences; share insights with clients and peersRepresent Bolster Group at industry events and client meetingsCommercially minded with strong financial acumen and budget management skillsAbility to work effectively under pressure and in fast-paced environmentsHighly organised with the ability to manage multiple projectsResilience and a solutions-focused mindsetEffective time management and attention to detailProactive and self-motivated; initiative-drivenProven history of managing and building rapport with clients and stakeholdersWillingness to attend events occasionally (weeknights/weekends)3+ years of experience in creative production, talent and content partnerships, live activationsCan-do attitude and willingness to tackle new challenges for the wider teamAvailable full-time during the upcoming summer festival season (fixed-term or permanent)Our CultureBest described by our values, guiding how we interact with peers, partners and clients:Eyes on culture: We connect clients to culture and current affairs and immerse ourselves in the communities we serveWe turn up: In a presentation, at a launch, at an event, in a WIP, every day for our clients and teammatesWe roll with the punches: The work is unpredictable; we do our best work when challengedWe keep it real: Knowledge, transparency, authenticity in how we workIt's in our hands: We take responsibility, stay proactive, and push beyond our comfort zoneWhat You Can Expect From UsInteresting, exciting, and challenging work with an enviable list of clientsSupport, guidance, and growth including an annual learning and development budgetFortnightly Bolster Uni sessions with internal and external speakersFlexible working model with office and WFH daysFree coffee, Class Pass credits and access to MasterclassEmployee Assistance Program services including counselling and wellbeing resourcesComplimentary tickets to industry, music and arts eventsCareer progression and recognition for your contributionsBolster values diversity and nurtures the uniqueness of our team.
We encourage candidates from diverse backgrounds to express their interest.
We aim to create a working environment where each individual can bring their full self to work and be valued for their contribution.
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📌 Creative Project Manager (Experiential Production)
🏢 Bolster Digital
📍 Melbourne