Funeral Operations Manager Job Summary
The Funeral Operations Manager plays a pivotal role in leading daily operations and services at our organization.
Key Responsibilities:
* Coordinate daily operational activities, ensuring adequate staffing to meet client needs.
* Support funeral teams by responding promptly to client service requests.
* Oversee documentation, scheduling, and administrative processes to maintain efficiency.
* Supervise cremation facilities, manage related financial transactions, and ensure compliance with regulations.
* Maintain equipment, vehicles, and supplies to optimize performance and safety.
* Participate in funeral services, transfers, viewings, and cremations to provide exceptional client experience.
* Liaise with mortuary staff to ensure timely and respectful handling of deceased individuals.
* Recruit, train, and develop staff to deliver high-quality service and achieve business objectives.
Requirements:
* Demonstrated leadership experience and strong communication skills.
* Commitment to excellence, customer satisfaction, and teamwork.
Benefits:
* Award-winning employee recognition program.
* Tailored induction and training programs for professional growth.
* State-of-the-art facilities and equipment for optimal performance.
* Opportunities for networking and collaboration across the organization.
* Birthday and paid parental leave policies.
* Access to Employee Assist Program for mental well-being.
* Free access to Fitness Passport for employees and their families.