About the role
We are on the lookout for a trade qualified, or industry experienced Service Manager to join our friendly (not to mention fun and supportive!) team in Rocklea.
What We Offer
* Competitive salary and work/life balance
* Multiple employee benefit schemes to ensure your money goes further
* Vehicle and all the resources needed to perform your role.
* Career progression – don't limit your career (because we don't!)
* Further product training through our Hydraulink Academy
* Leadership/management training through our Leadership Development programme
* A fun, supportive team of people that are here to help you succeed
The Opportunity
This is no ordinary job.... As our Service Manager you will be the key to managing our Mobile Breakdown Services and Branch Technicians, ensuring service levels are maintained and that our customers' expectations are met at an exciting time when we are experiencing growth.
Your Key Responsibilities Will Include
* Driving the continued growth of our service division (e.g. breakdowns and installations)
* Managing the Brisbane based technicians
* Providing Technical support to your team and customers
* Collaborating with our Management team to drive growth in the region.
* Building and maintaining relationships with our customer base.
* Researching and buying in product locally when necessary
The Person
If you're someone with a background in the hydraulics and you thrive on running a great team, read on. Ideally, you will be an existing Service Manager with similar experience in a service‐based industry with hydraulic hose and fittings expertise!
To Succeed In This Role, You Will Need
* The ability to manage a small team of Technicians
* Sound computer, numeracy and literacy skills
* The ability to be able to correctly identify and make hydraulic hose assemblies
* Ability to effectively prioritise and manage rapidly changing workloads and deadlines
* Hands on approach and physically fit (some heavy lifting is involved).
* Previous experience interacting directly with customers in a mechanical environment would be beneficial
Applicants MUST HAVE
* Residency or valid working rights as well as a current driver's license.
* A pre‐employment medical (including drug & alcohol screen) & criminal record check may form part of our recruitment process.
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