Your new company
Join a high-impact federal government agency responsible for delivering the National Disability Insurance Scheme (NDIS), supporting Australians with significant and permanent disabilities. This agency is committed to clear, accessible, and inclusive communication with participants, carers, providers, and the broader community.
Your new role
As the APS6 Salesforce Marketing Cloud Campaign Specialist, you will play a pivotal role in delivering and optimising digital marketing campaigns across email and SMS channels. You'll lead the development and deployment of targeted communications using Salesforce Marketing Cloud, helping to improve understanding of the Scheme and strengthen engagement with key audiences. This role is ideal for a digital marketing professional with strong technical expertise in Salesforce Marketing Cloud and a passion for accessible, data-driven communication.
Other responsibilities include but are not limited to:
* Lead the end-to-end execution of high-volume email and SMS campaigns using Salesforce Marketing Cloud, ensuring timely and effective delivery.
* Design and develop responsive, accessible email templates and landing pages using HTML/CSS and WYSIWYG tools.
* Segment audience data and implement personalised content using AMPScript and Data Extensions to enhance engagement.
* Monitor and optimise campaign performance through analytics, A/B testing, and continuous improvement initiatives.
* Collaborate across teams to expand digital marketing capabilities, support platform integration, and uplift peer capability.
What you'll need to succeed
* 5+ years of digital/email marketing experience, including 2+ years of hands-on Salesforce Marketing Cloud use across Email Studio, Content Builder, and Automation Studio.
* Proficiency with Journey Builder, Mobile Studio (SMS), Contact Builder, and QA tools like Litmus or Email on Acid.
* Strong HTML/CSS skills for email development and experience managing campaigns for large audiences (500k+ recipients).
* Solid understanding of compliance and accessibility standards, including CAN-SPAM, GDPR, and WCAG 2.1.
* Excellent stakeholder engagement, time management, and communication skills; SFMC certification (Email Specialist/Admin) preferred.
What you'll get in return
* Opportunity to work on meaningful projects that impact lives across Australia.
* Flexible working arrangements in a supportive, inclusive team environment.
* Professional development and career growth opportunities.
What you need to do now
Your Marketing and Communications experts are recruiting for this vacancy. Please contact the relevant Consultant listed below based on your residential location:
SA : Sonia Diestel-Feddersen 08 8231 3688.
VIC : Melbourne - Nick Smith 03 9604 9506, Geelong - Shra Shekhar 03 5226 8008.
QLD : Krystal Smith 07 3243 3022.
NSW : Katie McElwain 02 9249 2297.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.