Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Customer service coordinator

Gold Coast
Coates
Customer Services agent
Posted: 11 July
Offer description

About Us

Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.

The next step in your career starts here…
* Permanent, full-time position
* Monday to Friday, 7am to 4pm
* Great career progression opportunities

As the first point of contact for customers at our busy Reedy Creek branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.

You'll Enjoy Variety In Your Role Including
* Addressing customer needs in person, by phone and email
* Generating hire schedules, quotes, and invoicing
* Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns
* You may also occasionally need to assist customers and colleagues in the yard with loading equipment

What You'll Get In Return

We provide our team with a wide range of perks and benefits, including:
* Development and career progression pathways
* Access to our employee discounts, benefits and wellbeing program
* Purchased additional leave program
* Novated leasing and salary sacrifice
* 12 weeks Paid Parental Leave in addition to government parental leave scheme
* Volunteering opportunities through the Coates Foundation

What You'll Bring To The Role
* Previous face-to-face customer service experience
* A desire to provide amazing customer experience
* General computer skills (MS Word, Excel, Outlook)
* Capability to learn and absorb technical information
* A forklift license (not essential)

If you've got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.

Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Visit careers.coates.com to learn more about our values and opportunities.

Unlock your next career opportunity – apply today

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.

Coates. Equipped for you.
#J-18808-Ljbffr

Send an application
Create a job alert
Alert activated
Saved
Save
Similar job
Customer service ambassador
Gold Coast
beBeeLeadership
Customer Services agent
Similar job
High salary customer service advisor
Gold Coast
Concentrix
Customer Services agent
Similar job
Customer service advisor
Gold Coast
Webhelp Enterprise
Customer Services agent
Similar jobs
Customer Service jobs in Gold Coast
jobs Gold Coast
jobs Queensland
Home > Jobs > Customer Service jobs > Customer Services agent jobs > Customer Services agent jobs in Gold Coast > Customer Service Coordinator

About Jobstralia

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by job title
  • Jobs by sector
  • Jobs by company
  • Jobs by location

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobstralia - All Rights Reserved

Send an application
Create a job alert
Alert activated
Saved
Save