About the Job
As a Customer Service Representative, you will play a vital role in our organization.
* Building strong relationships with customers through effective communication and issue resolution
* Acting as the primary point of contact for order management, ensuring timely updates on customer orders
* Collaborating with sales, pre-press, and production teams to guarantee products meet customer specifications and quality standards
* Evaluating and managing customer demand and print requirements
* Ensuring data accuracy and providing relevant information to customers by working closely with production and supply chain
* Providing support to the supply chain and quality departments as needed
Key Responsibilities:
1. Customer Relationship Management
2. Order Management
3. Quality Control
4. Supply Chain Collaboration
5. Data Accuracy
Benefits:
This role offers a unique opportunity to grow and develop your skills in a dynamic environment. You will be part of a team that values teamwork, open communication, and mutual respect.