Accounts Receivable Officer
Ballarat, VIC (onsite) · Permanent Full-Time · Immediate Start
About Us
UFS Healthcare is a profit-for-purpose healthcare organisation that has been serving regional Victoria since 1880. As a mutual organisation, we reinvest our profits back into our services for the benefit of more than 100,000 members, patients, and the wider community.
From our Ballarat headquarters, we operate 19 pharmacies across western Victoria, four medical centres, the Ballarat Urgent Care Clinic (providing free non-emergency care to our community), two optometry practices, and a dental practice.
Our vision for the next decade is to be a leading partner in connected, high-quality, integrated healthcare across our regions — improving access and outcomes for the communities we serve.
The Opportunity
We’re seeking a detail-oriented and proactive Accounts Receivable Officer to join our Finance team at our Ballarat Head Office.
In this role, you’ll play a key part in ensuring the timely and accurate collection of outstanding accounts, while supporting strong financial processes and delivering excellent service to both internal and external stakeholders.
This is a great opportunity for someone who enjoys balancing financial accuracy with relationship management and wants to contribute to a purpose-driven organisation.
What You'll Be Doing
* Managing and monitoring debtor accounts to ensure accuracy and integrity
* Following up outstanding debts in line with credit management policies
* Processing invoices, statements, payments, journals and credit notes
* Conducting collections via phone, email and written correspondence
* Managing customer queries and resolving account discrepancies
* Negotiating payment plans and supporting dispute resolution
* Maintaining accurate and detailed records of collection activity
* Supporting audits and continuous improvement initiatives within Finance
Identifying opportunities to streamline processes and improve efficiency
What We're Looking For
* Experience in an accounts receivable or similar finance role
* Understanding of accounting principles and credit/collection practices
* Strong attention to detail and a high level of accuracy
* Excellent communication skills and confidence dealing with a range of stakeholders
* Ability to manage competing priorities and meet deadlines
* Resilience and professionalism when handling difficult conversations
* Strong problem-solving and analytical skills
* Experience with ERP systems (Microsoft Dynamics 365 Business Central highly regarded)
* A collaborative mindset with a focus on continuous improvement
Relevant qualifications in Business, Finance or a related field are preferred but not essential.
Why UFS Healthcare
At UFS, we offer more than just a job — we offer the opportunity to make a meaningful impact in your community.
* Competitive remuneration package
* Purpose-driven organisation where profits support community health outcomes
* Supportive and collaborative team environment
* Opportunities for professional development and growth
* A culture built on care, accountability, and continuous improvement
The chance to be part of an organisation making a real difference in people’s lives
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Click Apply Now to be directed to our career portal where you will find the full position description as well or more .
Please include your current CV.
Applications close Friday 17 April 2026.