Keep our students informed via digital communication
Parental leave backfill position
Full Time, Fixed Term (until August 2026) based in Hobart or Launceston About the opportunity
The University Student Communications team is looking for a detail oriented, innovative person to join their Hobart or Launceston office as a Digital Communications Officer.
The University Student Communications team is the primary producer, publisher and coordinator of all digital 'one-to-many' communications and information for continuing students on behalf of the institution
As our new Digital Communication Officer, you will deliver accurate, engaging, and timely information on the University's digital communication platforms including Student Portal, UTAS App, UTASLife, AskUs; and via communication channels, for current students with two major objectives to help develop informed students and to help build a student community.
This parental leave backfill position is the perfect opportunity to develop your writing and communications skills and get first hand experience in a wide range of communication platforms and systems.
If you're a recent graduate or someone with strong work experience who is interested in supporting a great student experience and continuous improvement, this role is for you.
What you'll do: Create and edit high quality content on the UTAS student communications platforms, ensuring consistent and engaging messaging that is appropriate to the student cohort.
Ensure digital student communications and content across all platforms is routinely updated and audited to ensure accuracy and relevance.
Regularly review and analyse student engagement levels with digital content and its impact and prepare reports to inform priorities and continuous improvement.
Coordinate communications via various methods, including push notifications, news articles, posting, email and other engagement methods to deliver a rich, distinctive and enhanced student experience.
Identify problems and opportunities and escalate them appropriately to optimise timely and effective communications to students.
What we're looking for: Completion of a degree in a related field such as media, journalism or marketing and relevant experience in development and production of digital content and communications.
Excellent written and visual communication skills, including web and graphic design, copywriting, creation of digital assets, editing, layout of digital content; and email publication and automation.
Experience in analysing users' engagement with digital content and continually improving digital communications, reach and engagement to meet best practice.
Excellent interpersonal skills and the ability to contribute to a people/student focused culture; and collaborate with a wide range of stakeholders to deliver team goals.
Demonstrated ability to plan and prioritise workflow and tasks in a dynamic work environment to meet tight deadlines while remaining calm and focused, and deliver high quality outcomes using initiative, judgement, and innovation.
An understanding of student management systems for cohort/audience segmentations and strong skills in the use of contemporary software applications including content management systems, web/app management tools and software such as Student Portal, UTAS App and Eloqua.
Salary details
Appointment to this role will be at HEO 5 and will have a total remuneration package of up to $105,665 comprising base salary within the range of $80,869 to $90,312 plus 17% superannuation.