ServiceNow Multiple Roles - PM, Snr Functional Lead, Developer
ServiceNow Multiple Roles - PM, Snr Functional Lead, Developer
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Founder and MD | Mazing | ServiceNow | Technology & Digital | Strategy | Operations | Transformation |
Company Description and Working at Mazing
Mazing helps businesses get more out of ServiceNow. We go beyond ticketing to redesign operating models, automate workflows, integrate with core systems, and deploy AI capabilities. As a strategic ServiceNow partner, we deliver fast, clean implementations that improve efficiency and the employee experience.
Team fit is critical to these roles - we are looking for the right people that not only meet the brief below, they add to how great Mazing is as a partner to our clients and to our working environment. Be ready to show how you work in a team and tell us what makes a great place for you to work and do your best work.
Roles
We have several available positions:
* Project Manager – Melbourne (part-time or full-time, 0.4+ FTE, $negotiable)
* Senior Functional Lead – Melbourne ($165k package + STI)
* Developer(s) – Australia-wide (up to $125k package)
These are hybrid roles. We work flexibly and on client site depending on the project.
Start dates: All roles are targeted to begin at latest by September 2025
PM - available part time or full time - minimum 0.4 FTE $negotiable
* You don't just manage projects—you lead them to outcomes.
* Skilled in stakeholder engagement, governance, timelines, and resource planning.
* Able to adapt Agile, Waterfall and Prince2 to fit client needs and align with agile tech teams.
* Experience leading business or IT transformations is essential—ServiceNow or similar platforms (e.g. ERP).
* You're an effective communicator and stakeholder manager, with strengths that cross into change management.
Snr Functional Lead - up to $165k package + STI available
* 5+ years consulting experience focused on business outcomes backed by platform capability.
* Lead client engagements from scoping through delivery.
* Facilitate workshops and work closely with developers on solution design and build.
* Experience in greenfield implementations and managing both onshore and offshore teams.
* Strong foundation in ITSM, ITOM, CSM, AI, and UX/CX. Exposure to HRSD, GRC, and ERP modernisation is a plus.
* Comfortable working in regulated industries (Finance, Utilities, Public Sector).
* Certifications: CSA and 2x CIS's (minimum). Commitment to ongoing learning is a must.
Developer - up to $125k package
* 1–3 years ServiceNow development experience.
* Versatile role covering implementation and managed support.
* CSA required. Other certs welcome.
* Experience building and supporting ITSM, ITOM and CSM solutions.
All roles
* Ongoing commitment to learning new ServiceNow skills as well as other technologies that Mazing works with
* Excellent problem-solving and analytical abilities
* Ability to work autonomously and in a team, with strong communication skills
* Ready to dive in and become a disruptor to the norm to leverage emerging technologies in automation and AI
* Beneficial - experience with ServiceNow outside of IT disciplines including but not limited to HRSD, GRC, SecOps, Public Sector
* Beneficial - experience/exposure in other technologies such as Microsoft, SAP, Workday
Working Rights
Must have existing working rights in Australia.
When applying
A CV/Resume is a must, but we don't expect a cover letter (especially if its written by an AI LLM). Be real with us.
If you have something to highlight or mention, include a note to go with your CV. And if you have read this far in the advertisement you could be exactly the person we are looking for
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Project Management and Information Technology
* Industries
IT Services and IT Consulting
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