* Experience working within a diverse, unique, and successful global organisation.
* Opportunities to make discounted purchases on a great range of products
* Access to Udemy an online training platform with over 5,500 courses
As one of Australia's largest retailers of lifestyle products, with more than 300 complexes worldwide, Harvey Norman has been a part of almost every Australian's shopping experience. Whether getting the latest electronic gadgets, or furnishing your first home, Harvey Norman is the place where you can shop with confidence.
About the role
Reporting to the Cyber Security Operations Manager and based onsite at our Silverwater Corporate Office, you will closely with Information Security Managers and CISO. You will perform ticket triaging, Incident Response, and Security Platform management to support the Global Security team achieve their objectives.
You will;
* Provide technical leadership and guidance to junior analysts on ticket prioritisation, investigation approaches, escalation thresholds, and remediation actions within ServiceNow.
* Monitor and triage critical security alerts, coordinating with technical teams for timely incident response.
* Manage and configure security platforms such as CrowdStrike, Mimecast, Qualys, and Netskope.
* Work with vendors and internal teams to resolve security platform issues.
* Create and maintain documentation supporting ongoing security operations.
* Support Security Assurance with operational requirements and help promote security policies and standards.
About you
You will have previous experience in IT Operations and bring technical expertise and strategic thinking to every project. You will also be friendly, energetic, and genuinely enjoy interacting with people.
You will also have;
* Tertiary qualifications in Information Security, Information Technology, or a related discipline.
* A minimum of 3 years technical experience within an enterprise environment in one or more domains such as Security, Cloud, Network, Infrastructure, or Development.
* Strong communication skills, with the ability to engage effectively with both Management and Technical Subject Matter Experts.
* Hands‑on experience with Endpoint Detection and Response (EDR) tools and Vulnerability Management platforms.
This opportunity will provide:
* Salary packaging and novated leasing options for eligible employees.
* Professional development and career progression.
* Experience working with an Iconic Australian Brand with global success in NZ, Asia, and Europe.
* A supportive team environment that celebrates diversity and promotes a healthy work and family life balance.
* Opportunities to make discounted purchases on a great range of products and services.
Have we got your interest?
Apply now to be considered to join our dedicated team.
Please note that only people with the right to work in Australia should apply for this position.
Recruitment Agencies - thank you for thinking of us, however we do endeavour to fill our opportunities through direct channels wherever possible. If we find that we do need agency assistance, we'll be in touch.