Job Description
The role of a Client Support Coordinator is instrumental in supporting the sales team by ensuring seamless campaign delivery, accurate administration, and exceptional client service.
As a key member of the Client Partnerships team, you will be responsible for processing media orders, coordinating campaign logistics, maintaining internal systems, and supporting the broader team to deliver strong outcomes for clients.
This includes processing client orders and media bookings with accuracy and efficiency, coordinating media schedules across print, digital, and audio platforms, and maintaining organised documentation and up-to-date CRM records.
You will also upload and manage contract documentation in internal systems, support digital campaign setup and monitor performance in collaboration with Ad Operations, and communicate creative specifications and deadlines to clients.
Additionally, you will prepare and deliver comprehensive post-campaign reporting, including screenshots and tearsheets, manage client correspondence regarding schedules, materials, approvals, and campaign progress, and liaise with internal departments to ensure smooth delivery and alignment across teams.
Required Skills and Qualifications
* Experienced in providing administrative support, ideally within a media, sales, or client-focused environment.
* Client-oriented, professional, and responsive in managing requests and communications.
* Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
* Comfortable working with CRM systems (Salesforce experience is advantageous) and internal booking platforms.
* Proficient in generating reports, managing spreadsheets, and preparing client-ready documents.
Benefits
News Corp Australia offers a range of benefits to support your personal and professional growth, including:
* Exclusive access to publications and products from across the News Corp family.
* Health and wellbeing initiatives, including advice, support, and facilities for healthy minds and bodies.
* A range of leave options to support your personal needs and moments that matter in life.
* Development opportunities and recognition for your achievements.
* Support on making the most of your money.
* Exclusive offers across a range of products and services.
* Opportunities to make a difference to our communities.
Others
News Corp Australia is proud to be Australia's most impactful media group, we're even prouder of what we stand for: Together, we inform, advocate and inspire all Australians, for a better Australia.
We offer a fast-paced environment that encourages individuals to take control of their future and challenge themselves in ever-changing fields.