Posted: 13 December
Offer description
Job Description
We empower our people to learn and grow by focusing on impact and innovation. The role involves delivering registration and licensing services in a dynamic environment, both face-to-face and over the counter.
The successful candidate will deliver high-quality services that meet customer needs, investigate and resolve customer enquiries, and exercise judgement to suggest improvements to service delivery processes.
This role requires collaboration with colleagues as an effective team member to achieve key performance targets and support corporate change initiatives.
* Friendly and professional communication skills, both verbal and written.
* Strong problem-solving skills and ability to work independently.
* Customer-centric approach and ability to build strong relationships.
* Team player with a collaborative mindset.
Benefits
We offer a supportive and inclusive work environment, opportunities for professional growth and development, and a chance to make a real difference in the community.
You'll have access to comprehensive training programs, ongoing support, and feedback to help you excel in your role.
How You Can Contribute
1. Deliver exceptional customer service and exceed customer expectations.
2. Investigate and resolve customer complaints in a timely manner.
3. Support corporate change initiatives and improve service delivery processes.
4. Collaborate with colleagues to achieve team goals and objectives.
