About the role
We are looking for a reliable, motivated Sales Assistant / Operator to join our team. This role is ideal for someone who enjoys working with customers, has great attention to detail, and is happy to work hands-on in a production environment.
You will be involved in both customer service and embroidery production, supporting day-to-day operations in a busy, well-established embroidery and workwear business.
Key responsibilities
* Assisting customers in-store, via phone and email
* Providing quotes and taking orders for embroidery and workwear
* Operating embroidery machines (training provided)
* Preparing garments for embroidery (hooping, loading, checking)
* Quality checking finished products
* Packing and dispatching orders
* General workshop duties and maintaining a tidy workspace
About you
* Friendly, reliable and customer-focused
* Strong attention to detail
* Willing to learn embroidery machines and production processes
* Comfortable working both independently and as part of a small team
* Good time management and organisational skills
* Retail, sales, or production experience preferred (but not essential)
What we offer
* Training provided for embroidery machine operation
* Supportive, family-friendly workplace
* Varied role with both customer interaction and hands-on work
* Opportunity to grow with a long-established local business
Job Type: Casual
Pay: $30.13 – $39.06 per hour
Expected hours: 21 – 28 per week
Work Location: In person