Add expected salary to your profile for insightsTEAM MANAGER, ELIGIBILITY (HIGH RISK TEAM) – PERSONAL INJURY – MELBOURNE, VICAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work.
As a leading global insurance and asset management brand, we prioritize care for our customers, the planet, and each other.
We hire the very best people to further our commitment to caring and securing the future for our customers.We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility.
Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organization doing meaningful work that matters while supporting sustainability, mental health, and well-being.About the roleThe primary purpose of this role is to manage the day-to-day work activity of the High-Risk Eligibility team to ensure legislative timeframes and performance targets are met.Support, coach, and mentor a team of Eligibility Specialists ensuring team and organizational objectives are metManage Eligibility Service Model and customer experienceProvide technical guidance and exemplary customer service to internal and external stakeholdersComplete key deliverables set by internal customers within the required standards and timeframesEnsure best practice eligibility management is implemented and followed within the teamIdentify individual areas for improvement and coach staff so they can reach their full potential and achieve outcomes requiredParticipate in internal and external meetings when requiredAbout youExperience as a Team Leader/ Manager or equivalent in the VIC Worker's Compensation field, preferably in an Eligibility environmentExperience in the worker's compensation scheme, in particular Eligibility and/or Technical ManagementDemonstrated experience in collaborating and engaging with internal and external stakeholdersStrong leadership skills, stakeholder management, and communication skillsExcellent diligent and time management skillsA passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscapeBenefits and perksInclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
For more details about our benefits, visit the Allianz Careers site.About Allianz GroupAllianz Group is one of the most trusted insurance and asset management companies in the world.
Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer.
Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all.
And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.Adjustments and supportIf you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to (emailprotected) for a confidential conversation.Join us.
Let's care for tomorrow.
job insightsSalary match Number of applicants Skills matchInsurance & Superannuation More than 10,000 employeesWhether you're an insurance professional or just starting out, Allianz have a wide range of opportunities to help you take the next step.
Join a global leader, work with a diverse group of people and see how far you can go in a positive, rewarding environment.The Allianz Australia Group operates across Australia and New Zealand.
It delivers a wide range of personal, commercial and corporate insurance products and services.
Over 3 million policy holders and more than 50% of Australia's top 200 BRW companies rely on us for their insurance needs.With over 4500 staff, Allianz Australia is a wholly-owned subsidiary of the Allianz Group, one of the world's largest financial services companies.
Come and work at Allianz and have the opportunity to grow your career with us.Whether you're an insurance professional or just starting out, Allianz have a wide range of opportunities to help you take the next step.
Join a global leader, work with a diverse group of people and see how far you can go in a positive, rewarding environment.The Allianz Australia Group operates across Australia and Recent Zealand.
It delivers a wide range of personal, commercial and corporate insurance products and services.
Over 3 million policy holders and more than 50% of Australia's top 200 BRW companies rely on us for their insurance needs.With over 4500 staff, Allianz Australia is a wholly-owned subsidiary of the Allianz Group, one of the world's largest financial services companies.
Come and work at Allianz and have the opportunity to grow your career with us.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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📌 Team Manager, Eligibility
🏢 Allianz
📍 Melbourne