Overview
Position based at Myer Highpoint. Permanent part time position, 30 hours per week.
As Counter Manager, you will drive business performance, lead a high-performing team, and deliver exceptional luxury experiences across skincare, makeup, and fragrance. With a focus on personalised service and client connection, you'll represent Lancôme's commitment to elegance, empowerment, and cutting-edge beauty solutions.
About the role
* Lead and inspire the team to achieve and exceed sales targets, service KPIs, and business objectives
* Deliver personalised skincare, makeup, and fragrance consultations aligned with Lancôme's luxury service standards
* Build strong client relationships through exceptional clienteling, follow-ups, and tailored beauty experiences
* Coach, mentor, and develop team members to elevate product knowledge, service delivery, and confidence
* Manage daily counter operations, including rostering, reporting, and performance reviews
* Maintain stock levels, inventory accuracy, and ensure efficient product replenishment
* Ensure the counter is visually merchandised and maintained to reflect Lancôme's premium image
* Collaborate with store management and Lancôme field teams to implement marketing campaigns, activations, and events
* Foster a supportive, professional, and high-performance team culture
* Represent Lancôme's brand values, elegance, innovation, and empowerment in every client and team interaction
Benefits
* Work for a Global Luxury Brand – Be part of one of the world's most prestigious and innovative beauty houses
* Ongoing Training & Development – Access expert-led skincare education, treatment training, and career development programs
* Generous Product Allowances & Staff Discounts – Experience Lancôme's iconic skincare, makeup, and fragrance at exclusive team rates
* Supportive & Empowering Team Culture – Thrive in a collaborative environment that values inclusivity, confidence, and self-expression
* Commitment to Sustainability & Diversity – Work for a brand that champions sustainability, empowerment, and positive change
* Recognition & Incentives – Be rewarded for your performance through incentives, awards, and team celebrations
At Myer, you are more than an employee, you are a valued member of a team. We celebrate ambition, excellence, and passion. We believe in balance, flexibility, and supporting your journey, wherever it may lead.
Join us. Elevate beauty. Inspire confidence.
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