Join to apply for the Senior Product Manager, Digital role at MUFG Pension & Market Services.
Overview
MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across four continents and continue to grow every day. The business, MUFG Retirement Solutions, is the largest under MUFG Pension & Market Services and the leading administrator for super funds in Australia. It offers rapid career growth in a fast‑paced environment that combines a rich legacy with an innovative culture.
The Role
We are looking for a Senior Product Manager – Digital to lead the strategic development and evolution of member digital experiences across web, mobile, and self‑service channels. This role drives our digital transformation agenda, ensuring innovative, user‑centric solutions that enhance engagement and operational efficiency. You will own the digital product roadmap, prioritise features, and collaborate with cross‑functional teams to deliver exceptional experiences aligned with our Superannuation/Orchestration‑as‑a‑Service platform strategy.
Key Accountabilities and main responsibilities
* Define and communicate the digital product vision and strategy aligned with business objectives.
* Develop and maintain the digital channels roadmap, balancing member needs and technical feasibility.
* Drive innovation in digital capabilities including mobile apps, web portals, and emerging touchpoints.
* Own the end‑to‑end digital experience for members across all channels.
* Use analytics, A/B testing, and user research to optimise digital performance.
* Lead agile squads in delivering digital features and enhancements.
* Ensure seamless integration of digital products with core platform and operational systems.
* Engage with fund clients to understand digital requirements and customisation needs.
* Define and track KPIs such as adoption rates and channel shift metrics.
* Mentor and develop digital product team members, fostering a culture of innovation.
* Conduct market research and competitive analysis to identify differentiation opportunities.
* Build product management capability within the organisation by mentoring product owners.
Experience & Personal Attributes
* Extensive experience in product management, ideally in SaaS, platform, or financial services.
* Proven track record delivering successful digital products at scale with measurable impact.
* Strong understanding of digital product metrics, analytics, and user research.
* Technical literacy in APIs, mobile development, and modern web technologies.
* Experience with agile methodologies and product management tools (e.g., Jira).
* Excellent stakeholder management and influencing skills.
* Strong commercial acumen and understanding of SaaS business models.
* Outstanding communication and presentation skills.
* Superannuation or financial services experience highly desirable.
* Tertiary qualifications preferred but not essential.
Some of our Employment Benefits
* FlexiWorks – enabling employees to work in the office and at home.
* Purchased leave, parental leave, volunteer leave, gender‑transition leave, well‑being leave.
* Employee Recognition Program.
* Talent Referral Program.
* Salary Sacrificing via Superannuation.
* Employee Assistance Program.
* Learning & Development – self‑paced learning and educational assistance.
* Employee discounts (e.g., Bupa, Microsoft).
* Novated car leasing.
Culture
We are an inclusive employer with a collaborative work environment that values diverse talents and perspectives. We offer a flexible, blended work environment and support the wellbeing of our people. We treat all individuals fairly and do not discriminate on basis of gender, sexual orientation, age, ethnicity, disability, religion, or other protected characteristics.
How to Apply
Ready to take the next step in your career? Apply now with a resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered at MUFG Pension & Market Services. Successful applicants will complete mandatory background screening and police checks.
Background Checks
All successful applicants are required to undergo background checks, including police checks and work history verification.
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