Access to exclusive staff discounts and benefits
- Part time role based in our Edenhope Branch
- Be empowered to make a positive difference for customers and communities
Our people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges.
More focus on you
All new Customer Advisors receive NAB’s tailored onboarding and training program to ensure they are set up for success. As a reward for your success and passion for helping customers, we offer a multitude of benefits including:
- Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
- Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
- Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
- Health and Wellbeing benefits including discounts on a wide selection of products to suit your personal circumstances and life stage.
The Hours
Join our team in this role working Monday to Friday 9:00am – 2:00pm.
In this role, you will?
- Support our Edenhope Branch by being the first point of contact for our customers and put them at the centre of everything you do
- Assist our customers to identify the most suitable products and services including account opening, unsecured lending and banking transactions
- Ensure our customers receive a seamless, consistent, and tailored experience every step of the way and ensure all details are accurate and up to date
- Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
- Undertake ongoing training and development to enhance your career development
What you’ll bring
- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
- An ability to work collaboratively as a team, self-motivation and energy to create our signature customer experience
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- An appreciation for inclusion and the diversity of our customers
- An interest in upskilling and career development opportunities with NAB
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity.
Unlock job insights
Salary match Number of applicants Skills match
Banking & Financial Services More than 10,000 employees
NAB is a company with over 38,000 colleagues, serving over 8 million customers, at over 900 locations globally. Through investment in our colleagues and our customers, NAB is on a mission to become the most customer-centric company in Australia and New Zealand.
Perks and benefits include banking and financial services discounts, salary packaging, reward and recognition, health and wellbeing, and leave options.
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📌 Customer Advisor - Banking
🏢 NAB
📍 Edenhope