Overview This role is part of the Infrastructure and Service Management team and offers a fantastic opportunity for a developer with a couple years' experience looking to progress their ServiceNow career.
Working within the IT Service Management (ITSM) squad, you'll work with an experienced and talented team responsible for delivering current and exciting capabilities as we strive to be at the forefront of ITSM strategy and innovation.Responsibilities Work in an Agile or Scrum software development environmentWork with BAs, Scrum masters and tech leads to refine backlog stories and provide technical input regarding ServiceNow configuration, best practice and platform featuresDocument detailed designs and estimationsUse your technical skills to develop the solution and provide peer supportContribute to the efficient operation of the squad and overall release trainQualifications A positive attitude and team-first mindsetGood knowledge of ITSM processes and ITIL with ITIL v4 certification preferredKnowledge of ServiceNow configuration, customisation and administrationRelevant certifications of ServiceNow CSA and CADExperience with Client Scripts, Business Rules, UI Policies, UI Actions, ACLs and forms workflowsWorking knowledge of other ServiceNow modules including ITOM, CMDB, Report/ Performance Analytics and Service Catalog/PortalKnowledge of HTTP, REST, and API design best practicesProficient in programming languages, such as C, C++, Java, Python or.
NET is desirableBenefits We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal.
In return, we're committed to making Westpac the best place to work in the country.
Here are just a few of the ways we're already doing that:Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.Tailored learning and development opportunities to help your grow your career within the
📌 Servicenow Developer - Itsm
🏢 Westpac Group
📍 Sydney