* Location 9 Sherwood Road, Toowong, QLD, 4066, Australia
* Job Category Professional
* Employee Type Permanent (PERM)
* Manage Others No
The Role
Reporting to the Senior Manager, Partnership the Partner Manager role is accountable for managing a key partnership for Auto & General. This includes supporting the development and execution of the Partnerships strategy and helping to drive its performance. Key accountabilities include driving the day‐to‐day performance of and engagement with the Partner(ies) from an account management, contract management, relationship management and change communication perspective.
Key Responsibilities
* Responsible for managing the marketing approval process; liaising with the Partner(ies) and key internal stakeholders to approve marketing campaigns and activity within A&G policy framework
* Monitor and drive the day‐to‐day performance of and engagement with the Partner(ies) from an account management, contract management, relationship management and change communication perspective. Responsible for Partner internal and external performance reporting.
* Responsible for the preparation and facilitation of key account engagement with the Partner(ies), including WIPs, monthly meetings, steerco meetings, delivery workshops and any other client‐facing meetings.
* Develop and maintain strong working relationships and operating rhythms with internal and external stakeholders to drive the growth and success of the Partnership(s).
* Provide input into the Partnerships strategic objectives, and support the translation of these to operational plans incorporating financial, operational, people, customer, risk and community objectives.
* Drive performance to support the growth and key strategic objectives of the Partner. This includes working with the broader partnerships teams across P&A Delivery and Operations to deliver key partner initiatives.
* Operate within and support the Company's risk management, governance, compliance and accountability frameworks.
* Support the governance frameworks for ensuring contractual commitments and processes are followed and adhered to.
* Build of strong long‐term Partnership arrangement through strong focus on relationships, sales performance and contractual/commercial discipline.
* Drive aggressive and sustainable growth for the Partnership(s), by working closely with Partners, relevant business units and other key internal stakeholders to improve/expand products/services capability.
* Work closely with the Partner(ies) and the Partnerships and Alliances Delivery Team, plus other A&G business units as required, to execute on key A&G & Partner initiatives.
* Work collaboratively with the Growth Ops Delivery Team to understand and calibrate on the status of key Partner initiatives, including to discuss any risks to delivery (e.g. Partner or A&G driven delays) to support engagement/communication to White Label Partners.
Qualifications & Experience
You possess hands‐on experience in driving results through strong relationships and stakeholder engagement. You demonstrate expertise in design thinking, process engineering, and problem‐solving using formal programs and processes.
Additionally, you possess the following:
* A formal qualification in a relevant field, such as a Degree in Business, Commerce, Finance, or Accounting.
* Proven success in managing and growing partnerships through effective partner account management.
* Expertise in design thinking, process engineering, and problem‐solving, utilizing a structured program or process.
* Practical experience in collaborating with cross‐functional teams and implementing changes across all levels of an organization.
* Experience in operating within a continuous improvement framework within a multi‐departmental organization.
* In‐depth experience and understanding of the insurance industry.
Location –All Sites
This role is available at any of our Brisbane and Sunshine Coast locations providing flexibility to choose the office that suits you. Our Toowong office is close to the city with easy public transport and parking options while our North Lakes offices are within walking distance of some of the north side's best retail locations. If you love a view of the water, why not consider our Kawana office on the edge of Lake Kawana and only a five minute drive to the closest beach.
The benefits of working at A&G
* Be rewarded – we recognise high performance and reward our people for their hard work through bonuses and other perks.
* Work flexibility – with options to work from home two days per week.
* Options for leave – life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
* Grow with us – we've got learning and professional development opportunities to suit everyone.
* Give back – our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
* Take care of yourself – your wellbeing is important to us and our healthy mind and body hub, mental‐health support and fitness discounts will help you be your best self.
* Celebrate the wins – we love sharing our successes and celebrating together – join us and you've got a ticket to our many on‐site events throughout the year, family fun days and annual celebrations.
* Save money – as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
About us
Auto & General (A&G) is the fastest‐growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi‐award‐winning brand Budget Direct and partnerships with leading brands - ING, Qantas, and Coles Insurance.
We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
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