Customer Service Representative Opportunity
We are seeking a professional to join our team as a Front Office and Reservations Team member at Karratha Airport.
* Create detailed reservations and manage bookings efficiently.
* Provide exceptional face-to-face customer assistance, addressing queries and resolving issues promptly.
* Build and maintain strong relationships with business clients, ensuring high levels of satisfaction and loyalty.
Key Responsibilities:
* Reservations Management: Create detailed reservations, manage bookings, and ensure seamless check-in and check-out processes.
* Customer Service: Provide excellent face-to-face customer assistance, responding to queries, and resolving issues in a timely manner.
* Client Relationship Building: Develop and maintain strong relationships with business clients, focusing on delivering exceptional service and driving long-term loyalty.
Requirements:
* Strong communication and interpersonal skills for effective customer interactions.
* Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
* Detailed understanding of reservation management systems and software.
Benefits:
* A supportive and collaborative team environment.
* Ongoing training and development opportunities to enhance skills and knowledge.
* Competitive salary and benefits package.
Why Join Us?
* Contribute to the success of our team and drive customer satisfaction.
* Pursue a rewarding career in customer service and relationship building.
* Enjoy a dynamic and supportive work environment.