Overview
At Swarovski, Store Managers are the ultimate advocates for providing customers with extraordinary service and an awe‐inspiring brand experience. The role involves spearheading store performance, nurturing client relationships, and leading a passionate team to achieve exceptional results.
Responsibilities
* Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience.
* Build a loyal portfolio of existing and new customers.
* Recruit, lead and grow a team with a growth mindset, passion and enthusiasm.
* Exceed personal and team service and sales targets.
* Be the driving force behind new and ongoing service and sales opportunities—directly impacting growth and success.
Qualifications
* Minimum three years' experience as a Store Manager in a multi‐cultural retail environment.
* Experience in luxury, fashion, cosmetics, or lifestyle brands.
* Excellent and proven leadership and coaching skills.
* Digital proficiency.
* A winning personality that easily establishes trust with customers, teams, and stakeholders.
* Proficiency in English.
Benefits
* Swarovski product discounts.
* Employee Assistance Program.
* Volunteering leave.
* Learning and development programmes.
EEO Statement
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. All aspects of employment—including the decision to hire, promote, discipline, or discharge—will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
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