We are a busy, well-established retail and phone repair business in Mossman Qld. Located just 10mins from Port Douglas and approximately 1.5 hrs north of Cairns.
We urgently require a full-time skilled technician to repair iPhones, iPads, Samsungs and Tablets in our store. Shop hours are Mon – Thur 9am - 4pm and Fri 9am - 2pm.
You will be able to work independently and while your role will mainly focus on repairs, you will be required to answer the phone and greet customers and assist our frontline staff with sales when required.
What we’re looking for:
* Proven ability to repair a range of devices including iPhone, Samsung, Oppo, and others
* Carry out screen, battery, charging port, camera, speaker repairs and more
* Identify faults and troubleshoot issues
* Process incoming repair requests in a timely manner, providing realistic turnaround
* Strong work ethic, attention to detail, and pride in delivering quality work
* A positive and professional attitude
* Good English with excellent communication and customer service skills
* Able to work under pressure and deal with stressful situations
* Assist customers, offering guidance and recommendations based on their needs
* Process cash and card payments
* Maintain a clean, organised and efficient work environment
What we offer:
* Competitive hourly pay
* Staff discounts