**_Top Employer 2025 _**:
- **$26.65 p/hr + super + penalty rates**:
- **_Tuesday, Wednesday, Friday, Saturday/30.5hrs required_**
Join Australia's leading retail hearing health provider.
Bay Audio, part of Amplifon, is one of Australia's leading **_retail hearing_** **_health_** providers. We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by encouraging people to take a free 5-minute hearing assessment.
This position will see you collaborating as part of a team to support reaching the store sales targets while providing excellent customer service and undertaking other retail and administrative responsibilities.
**What you'll be doing**:
- Active lead generation by encouraging customers in the shopping centre to check their hearing health by completing a free 5-minute hearing check
- Build a rapport with new customers and enhance relationships with existing customers.
- Explain hearing results (training provided) and recommend the next steps
- Reconnecting with previous customers or new leads via phone-based communication
- Contributing to store targets and KPIs.
- Customer database administration (Basic Word/Excel/Outlook)
- Ad hoc duties as directed by the Store Manager
**What We Are Seeking**:
- A self-starter with a 'can-do' attitude
- A great communicator (both written and verbal) to support our team and customers
- An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to partake in a free hearing screen
- Availability to work retail hours, including weekends and late-night trade
**In Return We Offer**:
- Free Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friends
- Discounted rates for leisure travel with Accor and Oaks Hotels and Sixt Car rentals
- Comprehensive training, career opportunities and succession planning for retail leadership roles
- Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
- Work in a business that genuinely enables you to change a customer's life every day!
- Based in a convenient shopping centre location with access to public transport and parking.