Customer Experience Leader
About us, we thrive in new environments. It liberates, challenges, and inspires us to empower others through adventure. Our mission is to prioritise people and planet in everything we do.
Job Description
The role is full-time with availability Tuesday to Saturday. You will work closely with the Store Manager to operate an effective store, drive sales growth, and foster a customer-focused culture.
Key Responsibilities
* Sales Growth: Assist the Store Manager to develop and execute sales strategies to achieve set targets.
* Culture Development: Inspire and lead a diverse team of passionate individuals to deliver exceptional customer service and reach KPIs.
* Team Management: Support the Store Manager to recruit, train, and develop a high-performing team.
* Customer Experience: Create a memorable shopping experience for each customer by delivering excellent customer service.
Benefits
We offer a competitive salary and opportunities for professional development.