Add expected salary to your profile for insightsOperational Manager – National Operations & Franchise DevelopmentMonsterball Amusements & HireFull Time – Fremantle HQStart Date: January ****Monsterball Amusements is one of Australia's fastest-growing amusement and inflatable event operators, with locations across Albany, Perth, Broome, Darwin, Sydney, Brisbane and more coming in ****.We are now recruiting a full-time Operational Manager to oversee national operations and drive franchise development across our expanding network.This is a rare opportunity to step into a senior leadership role with long-term career potential.About the RoleThe Operational Manager will work directly under the Managing Director (Yoann) and take over the operational leadership of the entire Monsterball group.You will be mentored for the first 6 months by Yoann, who has performed this role for the past 13 years, before stepping fully into operational leadership.Your responsibilities will include national operations, franchise support, franchise development, systems and performance management.Key ResponsibilitiesOperational LeadershipOversee daily operations across all Monsterball locationsSupport franchisees with training, systems and performance improvementLead communication between HQ and franchise partnersManage national logistics, staffing coordination and operational processesEnsure WHS compliance, equipment standards and safety protocolsSupport the onboarding of new franchiseesAssist with territory planning, documentation and launch processesProvide ongoing support to existing franchiseesRepresent Monsterball professionally with new franchise prospectsNational Event SupportOversee major event delivery across WA and interstateWork closely with the Event Manager & Logistics CoordinatorProvide hands-on leadership and operational problem-solvingWhat We're Looking ForStrong operational or multi-site management experienceExcellent communication and leadership abilitiesHighly organised with strong strategic thinkingComfortable working both at HQ and hands-on when neededAbility to travel occasionally for franchise visits and national eventsExperience with franchising is highly regarded but not mandatoryExperience in events, hospitality, logistics or tourism is a strong advantagePassion for people development, systems and continuous improvementSalary & BenefitsAnnual performance bonus: up to $25,000Travel allowance budget for franchise visits & national events6-month structured mentoring from the Managing DirectorSignificant long-term career potential as Monsterball expandsFremantle HQ location with a supportive, experienced HQ teamWhy This Role is a Rare OpportunityStep directly into national operationsLearn from the founder with 13 years operational experienceBe a key driver of national franchise expansionClear pathway to future senior leadership (GM-level potential)Make a real impact on the company's national growthHow to ApplyPlease apply via SEEK with your resume and a short cover letter outlining:Your experience in operations leadershipWhy you're excited about MonsterballYour long-term career ambitionsAny experience working with multi-site or franchised businessesWe look forward to meeting the next senior leader of Monsterball Amusements.
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