About The Role
You'll be providing dedicated administrative and operational support to a Principal Broker, assisting with the effective management and servicing of client accounts. You'll play a key role in supporting day to day broking activities, ensuring accuracy, timeliness, and compliance across all client deliverables. The position offers exposure to a professional corporate environment, with on the job learning and ongoing guidance within an established broking team.
A Day in the Life
* Manage renewals, new business quotes, and overall account servicing (policies, endorsements, invoicing).
* Liaise with clients, insurers, underwriters, and internal teams to meet deadlines and support broking strategy.
* Maintain accurate documentation, systems, and processing through collaboration with the Gallagher Service Centre.
* Support debtor management, gather client information, and identify key issues.
* Continuously improve processes, stay updated through training, and uphold professional and ethical standards.
Skills and Experience
* 3+ years experience in a similar client support or administration role.
* Attention to detail.
* Clear and effective stakeholder communication.
* Strong time management and ability to prioritise to meet deadlines.
* A proactive approach and commitment to client service excellence.
* Tier 1 qualification is desirable or willingness to complete within the first 6 months (supported by Gallagher).
Benefits and Compensation
* 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave.
* Novated Leasing opportunities.
* Two paid volunteer days annually.
* Health Insurance Discounts with our Group Insurance Plan.
* Employee Stock Purchase Program.
* Paid parental leave.
* Career Development: Structured training programs, career pathways and tuition assistance.
* Flexibility: True work life balance through flexible work options.
* Wellbeing: Access to our Employee Assistance Program and wellbeing initiatives.
* Extra time off: Additional lifestyle leave options and paid volunteering days.
* Financial Benefits: Employee Stock Purchase Plan, Gallagher Rewards (discounts at over 1,000 retailers) and salary sacrificed Superannuation options.
* Flexible and hybrid work arrangements.
* Mental Health and Wellbeing Support for yourself and immediate family members.
* Employee Recognition Awards and Service Milestone Recognitions.
* Peer Support Program.
* Annual flu vaccinations.
* Access to Reward Gateway – discount offers at over 350 retailers.
Employment Offer Conditions
Employment offers are subject to satisfactory reference and background checks.
Equal Employment Opportunity
Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion. We embrace employees' diverse identities, experiences and talents, and prohibit any form of discrimination based on protected characteristics. Gallagher will make reasonable accommodations for qualified persons with disabilities, unless such accommodations would impose undue hardship on the operation of our business.
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