About us
One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
Do you enjoy working in a fast-paced environment supporting highly available facilities around the globe? If you do, Viasat could be your future home.
In this RF Engineering role, you will be part of a hard-charging, professional team tasked with designing, testing, implementing, operating, installing, troubleshooting, and continually optimizing our rapidly expanding worldwide facilities. You will get to operate and manage the RF systems for our latest Satellite Earth Stations. Communication matters and you will have the opportunity to interface with numerous internal and external workgroups while managing Break/Fix incidents from the problem determination stage through resolution implementation. In this position, you will work in an exciting Operations environment.
Come onboard and use your detective skills to identify root causes for technical issues as well as develop procedural/technical recommendations for improvement. If you are a sleuth and problem solver then it is time to join our RF Engineering Team
The day-to-day
* Create, update, and maintain gateway-related Method & Procedure (M&P) and Runbook documentation utilized by teammates
* Help maintain and update as required all training material associated with gateway operations and perform training
* Participate in meetings daily or when needed
* Help manage spares inventory stored by a third party and advise when quantity adjustments are appropriate
* Help to identify and implement any required gateway upgrades based upon feedback from Engineering Teams and Technical Operations
* Generate scheduled maintenance documentation, coordinate and schedule maintenance, and project activities
* Remotely work with external vendor remote hands support on all troubleshooting, resolution, and improvement activities
* Provide timely incident ticket and project updates in the ticketing system, work to resolve and close ticketed incidents quickly
* Assist with writing incident (RCA's) Root Cause Analysis findings when needed
What you'll need
* 2+ years of relevant experience operating and troubleshooting RF gateway uplink antenna systems and earth stations
* Knowledge of RF signal flow and equipment
* Experience using RF test equipment such as spectrum analyzer, network analyzer, RF power meter, oscilloscope, and multi-meters and reporting of critical gateway RF infrastructure status.
* Ability to work as a dedicated team member
* Able to perform 24X7 on-call support on a rotating basis
* Familiar with working in a Development Operations (Dev. Ops.) environment
* Ability to lift 25 pounds
* Ability to travel up to 25%
What will help you on the job
* Working knowledge of IP encryption devices, Ka/Ku band RF equipment, tracking antennas, and communications theory a plus
* Experience with Monitor and Control System software
* Excellent problem-solving and analytical skills
* Some Project Management skills
* Network system support and troubleshooting experience
* Experience working in ticketing systems