Supporting the Operations Manager the Sales & Admin Assistant, effectively supports the team in all areas of administration, customer service and sales support, whilst ensuring that the site's processes are compliant with the clients best practice procedures.
- Monday to Friday 7 am - 3pm -Occasional OT required
- Permanent Position
- Maddington Location
- $31 - $34 per hour
Reporting into the State Sales & Supply Manager, the Sales & Admin Assistant not only supports but leads the site by championing best practice when it comes to administrative and office requirements. Ultimately, they will ensure, from an administrative level, smooth throughput, and process of the site. Additionally, from a customer service standpoint they will maintain strong relationships with our existing customer base as their front line support and also assist with the on boarding of any new customer relationships.
The applicant ideally will have a successful background working closely with operational management, blue-collar team members and drivers within a fast-paced environment. Essential will be their communication skills with the ability to lead the sites administration. This role is a crucial member of our site customer services, sales and admin team and will play a major part in driving our agenda of process improvement, cost efficiency, quality, customer engagement and increased administrative productivity
**Your key responsibilities**:
General & Specific Office Administration, Customer Service and Sales Assistance as required such as, but not limited to:
- Day to day office management
- Submission of estimates
- Processing of weekly payroll
- Invoicing of completed jobs
- Data entry and analysis (SAP or equivalent)
- In-bound/ Out-bound calls & general customer enquiries
- Receive and action enquiries from customers in relation to sales orders, delivery dates, stock availability, time slots etc
- Updating product/service information
- Ensure prompt and accurate processing of sales orders, order changes, cancellations, stock reports etc
- Manage open order reports and/or stock on hand dashboards
- Provide back up support to other Sales & Admin team members across the other WA businesses if required.
- Process credits, debits, and recharges where applicable
**To be successful**:
- Manufacturing or operational administration/support experience
- Previous involvement with working on a site of operations
- Payroll processing experience
- Solid PC skills incl Word, Excel, Power BI and PowerPoint
- Refined and well-developed communication and influencing skills
- Ability to work independently, prioritise tasks, and manage competing deadlines.
- Strong analytical skills with ability to problem solve
- Must have full working rights in Australia
- Drivers Licence and Reliable Vehicle
- Be available for an ASAP start
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