Expression of Interest: IAM Support & Enhancement Specialist (RFQ PCS‑02952)
Canberra, ACT (Hybrid preferred)
Estimated Start Date: 3 November 2025
Contract: Initial 6 months + extensions (up to 2 × 12 months)
Clearance: Must hold or be eligible for AGSVA NV1
Reference: RFQ PCS‑02952 – Department of Agriculture, Fisheries and Forestry
Azooa is responding to a Federal Government RFQ and we're looking for an experienced
Identity and Access Management (IAM) Support & Enhancement Specialist
to join our growing talent network.
You'll be supporting the
Department of Agriculture, Fisheries and Forestry (DAFF)
to deliver secure, scalable, and compliant identity governance — helping to protect systems, applications, and data through the lifecycle of every user identity.
This is a
high-impact, high-trust role
working with
One Identity Manager by Quest
, in a hybrid delivery model based in Canberra.
This role is part of an active Federal Government tender.
Expressions of Interest are open now – apply via LinkedIn Easy Apply.
What You'll Be Doing
You'll join a team responsible for day-to-day operational support, risk management, and ongoing enhancements to the IAM platform. Your work will help DAFF meet security and regulatory obligations while improving the digital identity experience across government systems.
Solution Support Responsibilities:
* Resolve Level 1–3 IAM support tickets via the department's ITSM tool
* Investigate and resolve identity-related incidents and user access issues
* Monitor IAM system health, usage patterns, and compliance
* Conduct audits, risk reviews, and access assessments
* Support transitioning new identity functions into production
* Maintain intranet content, knowledge base articles, and IT forms
* Assist in MFA rollout and compliance monitoring
* Provide after-hours and escalation support as needed (time and materials)
Enhancement Responsibilities:
* Customize web interfaces for self-service portals
* Design and implement workflows, automations, and access controls
* Create IAM reports, templates, and dashboards
* Develop and maintain roles, entitlements, and separation-of-duty policies
* Conduct testing, documentation, and deployment of enhancements
* Manage configuration packaging, migrations, and release processes
Major Enhancements (As Needed):
* Participate in larger projects such as migrations, platform upgrades, or architectural changes
* Contribute to solution design and technical validation
* Collaborate with security, application, and infrastructure teams
Required Skills & Experience
We're looking for candidates who bring
both support and enhancement experience
in IAM systems and can operate in a secure, structured environment.
* Hands-on experience with
One Identity Manager
(preferred) or similar IAM platforms like Okta, Ping, ForgeRock
* Deep understanding of
IAM concepts
including identity lifecycle, entitlements, RBAC, and compliance
* Familiarity with
SAML
,
OAuth
,
OpenID Connect
* Integration experience with
Active Directory
and
Azure AD
* Technical development experience in
.NET (C#)
and
Angular
* Skilled in
RESTful APIs
and
SOAP services
* Strong
SQL Server
experience including queries, tuning, and schema design
* Automation and scripting using
PowerShell
and
Python
* Ability to work in a hybrid model with
on-site availability in Canberra
Mandatory Requirements
* Must
hold or be eligible
for
NV1 security clearance
* Must be
Canberra-based
or willing to work hybrid with in-person collaboration
* Must comply with Australian Government security and ICT policies including:
* Protective Security Policy Framework (PSPF)
* Information Security Manual (ISM)
* WCAG 2.2 Accessibility Standards
* Privacy Act 1988 and APPs
* PGPA Act, WHS, and DAFF's internal security policies
Ideal Candidate Profile
You are:
* A technical IAM specialist with a strong support background
* Comfortable working across access controls, identity automation, and compliance
* An excellent communicator who can engage confidently with stakeholders
* Detail-oriented and comfortable with documentation, policies, and risk frameworks
* Experienced in government or highly regulated industries
* Looking to work on a nationally significant platform supporting secure government access
Why Join Azooa?
Azooa is a digital innovator supporting the Australian Federal Government across cybersecurity, cloud, and digital transformation.
* 100% Australian owned and operated
* No overseas staff
– all delivery is local
* Proud supplier on
Federal Government RFQs and transformation projects
* Known for
fast onboarding
, strong technical culture, and honest support
* Committed to supporting our consultants throughout their engagements
We value trust, transparency, and talent — and we believe great work comes from great people who are backed by great teams.
Apply via LinkedIn Easy Apply – ASAP
To register your Expression of Interest for
RFQ PCS‑02952
, click
"Easy Apply" on LinkedIn now
and upload:
* Your resume highlighting relevant IAM experience
* Your NV1 clearance status (held or eligible)
* Your availability from November 2025
* Your location and working model preference (Canberra / hybrid)
This opportunity is part of a
live RFQ response
— we are shortlisting immediately and onboarding quickly for client review.
Follow Azooa for More Roles Like This
Follow Azooa on LinkedIn for more roles in:
* Federal Government IT & Cybersecurity
* Digital transformation and cloud programs
* Clearance-required contracts in Canberra
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