Are you a strategic hunter who thrives on building strong relationships and uncovering new growth opportunities? We're looking for a driven, results-focused Business Development Manager who thrives on winning new business and building a strong enterprise pipeline. In this role, you'll take ownership of revenue growth by prospecting, cold calling, and consistently engaging senior stakeholders to open doors and close deals. You'll actively pursue new clients, expand existing accounts, re-engage lapsed customers, and bring new solutions to market, all while maintaining disciplined, ongoing outreach and relationship management.
Working closely with the Regional VP of Growth, you'll lead front-line sales efforts by leveraging your industry network, sharp discovery skills, and consultative selling approach to position our award-winning solutions with new and existing clients. This role is ideal for a proactive hunter who excels at building relationships, is comfortable with high-volume outreach, and is motivated by delivering measurable sales results.
KEY RESPONSIBILITIES
This includes but is not limited to:
* Driving GP $ via sales to new logos and upsell / cross-sell of material deals to a large portfolio of existing clients
* Driving market and channel expansion
* Developing, executing and regularly updating a territory Go To Market Plan, including identification of key accounts to target in key market segments and regular tracking of progress against opportunities
* Achieving and maintaining Key Performance Indicator's (KPI's) set by the regional sales leader
* New Business Acquisition: generating leads and prospecting new business opportunities through a range of channels including leveraging existing networks, attending industry events, using LinkedIn Sales Navigator and other sales tools, and telephone-based prospecting
* Pipeline management: maintain an accurate and healthy sales pipeline, reporting on progress and forecasting performance
* Understanding client challenges, scoping their requirements & working with internal stakeholders (e.g. sales operations, pre-sales, product and customer services teams) to shape and sell optimum solutions
* Upsell and cross-sell to drive additional revenue within existing accounts by proactively identifying new needs and presenting appropriate solutions.
* Product Diversification: collaborating with go-to-market teams in preparing and delivering engaging and compelling software solutions proposals
* Customer win-backs: develop and execute strategies to re-engage former clients through tailored outreach
* Overseeing the transition of new clients to the Customer Success team to ensure smooth client onboarding processes and ongoing Service Delivery excellence
* Market intelligence: developing and maintaining knowledge of local industry news and related regulations, customer motivations, customer buying patterns, competitive activity and customer feedback
* Build and nurture long-term relationships with key internal and external stakeholders
* Keeping the company's CRM up to date and maintaining accurate sales forecasting as part of a cadence of internal reporting requirements
* Performing other tasks or activities as directed
SKILLS & EXPERIENCE TO SUCCEED
* Bachelor's degree in Business or in a related field. Understanding in IT, Computer Science, or Engineering highly regarded.
* At least 3 years of experience as a Business Development Manager in CPAAS/SAAS based IT or similar Enterprise software environment.
* Perfect role for an experienced Software Engineer looking to move into a commercial role.
* Proven ability in exceeding new business targets, creating pipeline from scratch and maintaining sustainable growth.
* Experience working with Enterprise clients.
* Demonstrated experience utilizing solution selling and/or consultative approaches when engaging with clients and partners.
* Good understanding of the global Telco industry, automated communication, Artificial intelligence, and IT industry highly regarded.
* Self-driven, motivated and ability to work independently.
WHY WORK FOR SOPRANO:
At Soprano, we're shaping the future of enterprise communication. Here's what makes working with us truly one of a kind:
* Industry Leadership: Join a global leader in the CPaaS (Communication Platform as a Service) space with a customer-first approach that allows us to achieve significant results with our clients and partners, ensuring we continue to lead in enterprise communications.
* Tech-Driven Innovation: We're passionate about building future-ready technology that fosters deeper trust, richer meaning, and stronger connections. If you love working on impactful solutions, you'll feel right at home here.
* Global Team, Local Feel: Headquartered in Sydney, we operate across Europe, North America, South America, Southeast Asia, and New Zealand - giving you the opportunity to collaborate with diverse teams and gain global exposure.
* People-First Culture: We believe in creating a workplace where everyone feels respected, valued, and empowered to bring their best selves to work. We trust our employees to achieve and give them the tools to succeed.
* Learning and Development: As a nimble company with a global footprint, we offer unique opportunities to grow your skills, gain cross-market insights, and accelerate your career in a dynamic environment.
* Hybrid Working: We embrace hybrid work and remote roles where possible, giving you the freedom to stay connected with global teams while making space for what matters most in your life.
* Refer a Friend, Get Rewarded: Know someone amazing? Refer them to Soprano and get rewarded when they join the team permanently. Great people know great people and we give you the opportunity to influence
* Wellness that works: We provide several global benefits such as birthday leave, employee assistance program, annual wellness subsidy, down to having a fully stocked kitchen with fun office events that bring the team together.
* Supporting Parents: We know family comes first and to celebrate this major milestone, Soprano provides additional parental leave to primary and secondary carers.
People are at the core of what we do, and Soprano Design Pty Ltd is committed to a safe, diverse and inclusive workplace where we all thrive and succeed together. We encourage applications regardless of age, gender, nationality, backgrounds and cultures. Please let us know if you require any adjustments to the recruitment process.
All successful applicants will need to provide two professional reference checks and are subject to satisfactory background checks. For Further information visit Candidate Privacy Policy
#J-18808-Ljbffr