Hospitality Services Assistant (HSA) – Cleaners and Orderly (Patient Transport)
Epworth HealthCare is Victoria's largest not‑for‑profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia's health system, embracing the latest in evidence‑based medicine to pioneer treatments and services for our patients.
Company Description
Epworth HealthCare is Victoria's largest not‑for‑profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia's health system, embracing the latest in evidence‑based medicine to pioneer treatments and services for our patients.
Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.
Job Description
We are seeking flexible, patient‑centred Hospitality Services Assistants (HSAs) for part time and casual positions across morning, afternoon and night shifts at Epworth Geelong.
The primary function of this role is to clean and maintain functional areas of the hospital, including:
* Patient rooms
* Public and administrative areas
* Clinical spaces
With further training, you will have the opportunity to expand your skills into patient transport (Orderly), assisting with:
* Safe and respectful patient transfers
* Equipment transport
* Supporting clinical teams
This is an excellent opportunity to join our supportive and friendly Environmental Services team at Epworth Geelong and be part of a growing healthcare service. Successful candidates will have an excellent understanding of the principles of customer service and cleaning standards within private healthcare and will be willing to grow with our service whilst being part of a supportive culture to achieve excellence in care.
To Be Successful In This Role You Will Need
* Strong communication skills and a customer service focus.
* Experience working in a hospital, residential aged care setting or private cleaning business (desirable).
* A "can do" attitude, team approach, and courteous communication.
Key Responsibilities and Attributes
* Strong customer service focus; able to deliver on, and respond compassionately to patients' needs.
* Excellent interpersonal skills; communicate clearly, confidently and courteously.
* Organised approach to work; able to work consistently and effectively in a busy environment.
* Well‑developed understanding of infection control in a hospital environment.
* Flexibility to work any shift, as required, on weekdays, weekends and public holidays.
PSA Training
PSA training is highly regarded and directly transferable into patient transport duties.
About Epworth Geelong
Epworth Geelong, located adjacent to Deakin University's Medical School in Waurn Ponds, is developing an environment of world‑class health care and education to meet the needs of the expanding population of Geelong and South West Victoria. It provides exciting career opportunities to doctors, nurses, allied health professionals and support staff. It features contemporary design, cutting‑edge medical technology and best practice patient care, whilst offering a wide range of inpatient and outpatient medical, surgical and rehabilitation services.
Additional Information
At Epworth, it's a community. In addition to this, you will have access to:
* Enhanced not‑for‑profit status – salary package up to $15,900 pre‑tax annually.
* The largest educational scholarship program of its kind in Australia.
* Ability to purchase up to four additional weeks of leave.
* Reduced cost of health services for you and your family at Epworth.
* Relocation assistance is available for approved candidates.
Enquire / Apply
Sound interesting? To apply, click the "I'm Interested" button and attach your CV and cover letter.
For more information, refer to the attached position description or contact Epworth Talent on 0***.
It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual influenza vaccination where required under Epworth policy.
As a child‑safe organisation, all successful applicants must satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check.
At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs.
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