Guest Experience Ambassador
Welcome guests at our beachside resort and create memorable stays. Ensure directions, answer enquiries, drive buggies, and provide facilities information.
Deliver exceptional customer service, remain calm under pressure, and know the local area. This role requires flexibility in working hours between 25-30 hours a week across a 7-day rotating roster.
This is an opportunity to work in a beautiful award-winning resort with excellent working rights within Australia required. Responsibilities include:
* Maintaining knowledge of resort facilities and promotions
* Assisting with physical lifting and movement of luggage and other items
* Upkeeping a high level of professionalism and adhering to guest confidentiality procedures
* Displaying a professional image through personal presentation and communication
Benefits include restaurant discounts, uniform provision, parking on site, and more. If you pride yourself on outstanding customer service, consider this opportunity!
Required Skills & Qualifications:
* Excellent communication skills
* Ability to work independently and as part of a team
* Knowledge of local area and attractions
* Physical ability to lift and move heavy objects
Benefits:
* Restaurant discounts
* Uniform provision
* Parking on site
* Opportunity for career growth and development
Why Join Us?
We offer a supportive and dynamic work environment where you can grow your skills and experience. Our team is passionate about delivering exceptional customer service and creating memorable guest experiences.