Job Summary
We are seeking a skilled professional to fill the role of After-Sales Assistant in our luxury retail environment.
* Manage and coordinate the repair process, including customer inquiries and logistics
* Deliver exceptional customer service by providing timely and effective support
* Support sales and marketing initiatives as required
The ideal candidate will have experience in luxury retail or customer-facing roles, with strong communication skills and attention to detail. On-the-job training will be provided, and we offer flexible working arrangements.
Key Responsibilities:
* Effective management of repairs, customer enquiries, and logistics
* Providing exceptional customer service in a fast-paced luxury retail environment
* Assisting with sales and marketing initiatives as needed
Requirements:
* Experience in luxury retail or customer-facing roles
* Strong communication and interpersonal skills
* Attention to detail and organizational ability
Benefits:
* Flexible working arrangements
* Opportunity for professional development and growth
What We Offer:
* A dynamic and supportive work environment
* Competitive compensation and benefits package
* Opportunities for career advancement