Adairs & The Opportunity: With a dynamic CEO at the helm, Adairs is on an exciting transformation journey to become Australia’s Ultimate Home Style Destination. As the Loyalty Program Coordinator, you will help shape this vision by growing the Linen Lovers program. As part of the Loyalty team, you will support in driving both in-store and digital acquisition strategies, re-engage lapsed members and bring innovative campaigns to life. This is a unique opportunity to make your mark in a fast-paced, customer-focused business where your ideas and execution will directly influence growth, loyalty and brand connection. How you will spend your day: Grow member base through planning, coordinating and executing loyalty strategies utilising multiple channels Support Loyalty Acquisition and Retention Manager with the development of acquisition strategies Perform analysis with customer data to inform the biggest opportunities and planning of strategies Work with Data Analytics team to develop reporting and models that identify opportunities Report on the sales/profit impact of loyalty strategies implemented About You: Experience in similar position, acquiring new members or growing a membership base Proven experience to interpret and analyse data to identify trends and drivers of customer behaviour Experience developing or using analytical methods related to Loyalty Experience in end-to-end BTL campaign management Understanding of member databases, personalisation and segmentation Strong communication and influencing skills and the ability to develop effective relationships across all levels of a business Bachelor’s degree in commerce, business or marketing (preferred) Make Home Your Career: Our people are everything to us, and we’re big believers in making our workplace fun and energising. It’s why we provide the following tools and benefits to help you thrive in your role. We are all about collaboration and connection here at Adairs, so our team do work from the office 4 days a week with the option to work from home 1 day (if you choose): A passionate team who love what they do and are great at it Access to our infamous sample sales Awesome team discounts 50% off full price styles, 15% off sale styles and free shipping Impressive EAP partner to support you in all areas of life; health, finance, relationships etc Access to tailored learning and development programs through our very own Adairs Academy Access to a wellness program which includes free events to help you achieve a healthy work-life balance What Next: To submit your interest, please click “apply now” and include a cover letter outlining why this is the right opportunity for you, along with your resume and you will hear from us.