The Assistant Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet's operations, while maintaining a profitable F&B outlet and high quality products and service levels.
Key Responsibilities:
* Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
* Oversee all aspects of the daily operation of the outlet.
* Supervise outlet personnel.
* Respond to guest complaints in a timely manner.
* Work with other F&B managers and keep them informed of issues as they arise.
* Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
* Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.
* Prepare and submit required reports in a timely manner.
Qualifications:
Education & Experience:
* 1 year of F&B Management experience in a restaurant or luxury hotel preferred.
* Preferred 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
Physical Requirements:
* Long hours sometimes required.
* Required to be standing for extended amounts of time.
* Flexibility in schedules required to flex depending on the operation.
Requirements:
* Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
This position requires you to be proactive, flexible, and have a strong commitment to customer satisfaction. If you are a motivated individual who is passionate about delivering exceptional service, we encourage you to apply.