Customer Service Representative Job Opportunity
We are seeking a skilled and professional Customer Service Representative to conduct surveys with clients over the phone via cold calling. The successful candidate will be responsible for achieving target response rates and data integrity scores while representing our organization in a professional manner at all times.
About This Role
This is an exciting opportunity for individuals who enjoy interacting with people and have strong communication skills. As a Customer Service Representative, you will be working from home on a Windows PC, conducting telephone interviews in a professional and accurate manner with respondents.
Main Responsibilities:
* Conducting telephone interviews with clients in a professional and accurate manner
* Achieving target response rates and data integrity scores
* Representing the company in a professional manner at all times
Benefits of Working with Us
We offer a competitive hourly rate and a flexible schedule that allows you to work at least 3 shifts per week. Shifts run in the evenings Monday-Friday, and on the weekends. In addition, we provide a reliable computer and internet connection for work purposes.
What We're Looking For
To succeed in this role, you should have the ability to work from home on a Windows PC, have a reliable computer for work purposes, and have a steady working location. You should also have a reliable internet connection (must be able to stream YouTube/Netflix reliably and ethernet connected is preferable over WiFi). Moreover, you should demonstrate confident, friendly, and professional communication skills, show empathy and patience, display mature social skills due to a healthy level of social awareness, and demonstrate fluent and professional English language skills (both spoken and written).
Required Skills and Qualifications
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong problem-solving and analytical skills
* Fluent and professional English language skills (both spoken and written)
Why Join Our Team?
We offer a dynamic and supportive work environment that encourages growth and development. If you are a motivated and organized individual who enjoys working with people, we encourage you to apply for this exciting opportunity.