Are you an experienced leader ready to step into a pivotal role within a successful and progressive residential building company?
We're partnering with a respected home builder known for delivering quality homes across Perth. With a focus on customer satisfaction, efficient systems, and continuous growth, they are now looking for an Operations Manager to lead their business operations and help drive long-term success.
The Opportunity
Reporting directly to the General Manager, this position is key to ensuring projects transition smoothly from sales through to construction commencement. You will oversee the day-to-day running of pre-construction operations, lead cross-functional teams, and ensure high levels of efficiency, accuracy, and customer service across all departments.
You'll bring leadership, strategy, and structure – helping to foster a proactive and collaborative environment while supporting the company's broader goals.
Your Key Responsibilities
* Oversee and manage all operational departments, including preconstruction administration, estimating / scheduling and drafting
* Take ownership of production workflows to ensure seamless progression of jobs from acceptance through to site commencement
* Collaborate closely with internal stakeholders to align operational output with business targets and strategic direction
* Implement and refine systems and procedures to improve productivity, reduce delays, and minimise margin erosion
* Lead and mentor departmental managers and teams, building capability and accountability
* Support a strong customer journey by ensuring client issues and escalations are handled professionally and in line with brand values
* Maintain a strong connection between sales, construction, and finance teams to ensure transparency across all project stages
* Take an active role in recruitment, performance management, staff development, and team culture initiatives
* Monitor and assess supplier performance, strengthening relationships and ensuring procurement practices support commercial goals
* Drive continuous improvement initiatives with a focus on innovation, systems integration, and quality assurance
About You
We're looking for a solutions-driven leader with a strong background in residential building operations. You'll be someone who enjoys improving processes, developing people, and supporting a company's strategic growth from the inside out.
You will bring:
* A minimum of 5 years in a senior operational or workflow leadership role.
* Proven experience in residential construction, ideally including knowledge of infill site complexities and pre-site planning.
* Strong people management skills with experience overseeing diverse teams and functions.
* Sound knowledge of the residential building lifecycle, from sales through to build commencement.
* Ability to identify bottlenecks, implement change, and lead operational transformation.
* Excellent organisational, decision-making and problem-solving abilities.
* Strong communication and interpersonal skills.
* Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
* A relevant degree or formal qualification in construction management, business, or a related field (preferred).
Send your CV to saskia.ellis@tenrecruit.com.au or call (08) 6118 2278 for a confidential chat.
LOCAL COVERAGE, LOCAL TALENT, LOCAL COMPANY
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