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Community case manager

Woodville
Bene Aged Care
Posted: 21 January
Offer description

Bene Aged Care is a values-driven, not-for-profit organisation committed to enriching lives, celebrating diversity, and delivering compassionate, person-centred care.

Due to growth in our Community Services, we are seeking an experienced Case Manager – Community Care to join our team, supporting older people to live independently and safely in their own homes.

Why Join Bene Aged Care?

* Permanent Full-Time Hours: Monday–Friday – enjoy stable, consistent hours
* Salary Packaging / Salary Sacrifice: Maximise your take-home pay with tax-effective options
* Make a real difference in the lives of older people every day
* Collaborative, values-led team environment
* Opportunities for professional development and continuous improvement
* Values at the Core: Guided by Respect, Openness, Fairness, Unity, Excellence, and Integrity

About The Role
In this key role, you will:

* Manage a caseload of clients under the Support at Home (SAH) program and the Commonwealth Home Support Programme (CHSP)
* Undertake assessments, develop care plans and complete regular reviews
* Coordinate clinical and non-clinical services to ensure safe, timely care
* Apply principles of wellbeing, reablement and restorative care
* Conduct risk assessments and in-home safety checks
* Maintain accurate, compliant client documentation
* Build strong relationships with clients, families and care teams
* Participate in a shared on-call roster with other Case Managers, with team support and clear escalation pathways
* Undertake a consultative, relationship-focused approach, clearly articulating client needs to internal and external service providers
* Match services to approved plans and budgets and actively facilitate the right supports to achieve the best outcomes for each client

About You

* Registered Nurse (AHPRA) or relevant degree (Social Work, Allied Health)
* Demonstrated experience in community or aged care case management
* Strong clinical assessment, care coordination, and communication skills
* Confident in managing a diverse caseload and working autonomously
* Ability to advocate effectively for clients and negotiate appropriate services
* Commitment to person-centred, culturally inclusive care
* Driver's Licence and current National Police Check
* Bonus: Experience with SAH/CHSP, Italian-speaking, regulatory experience, or NDIS

Our Vision & Mission
At Bene Aged Care, our vision is to support people to live well and age with dignity, and our mission is to deliver compassionate, inclusive, and high-quality care that respects each individual's culture, identity, and life story.

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