Peer Community Support Worker Job Description
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* We are seeking a Full-Time Permanent Peer Community Support Worker to join our Housing & Accommodation Support Initiative (HASI) Program in the Macarthur area.
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At New Horizons, we believe in the power of shared experience and creating a unified organisation where teams work together seamlessly to deliver exceptional service that truly enhances the lives of our customers.
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Presentation Matters:
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* Lived Experience: Personal understanding of mental health challenges and recovery.
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* Empowerment: Supporting individual voice and choices, helping customers regain control over their lives.
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* System Navigation: Knowledge of the mental health system to help customers find their way through services, rights, and self-advocacy.
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* Hope and Realness: A powerful message of "recovery is possible" shared honestly, without pretending the journey is perfect or easy.
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In this role, you will provide psychosocial supports and work in partnership with people living with mental ill-health to live and recover within the community in the way that they want to.
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Key Responsibilities:
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* Collaborate with customers to develop individualized, person-centred support plans that incorporate their identified wellbeing needs, strengths, and goals.
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* Provide support to improve independence by assisting with skill development, transport, social activities, finances, appointments, cooking, medication and personal care, and other supports as required.
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* Support and encourage participation in activities of the customer's choice (social, leisure, sporting, educational, employment, etc.).
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* Keep customer records up to date daily using online systems and electronic databases.
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* Develop and maintain professional relationships with customers, families, caregivers, and key stakeholders.
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* Help customers navigate the sector to access any additional services they may require.
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* Seek out innovative ways to enhance the recovery journey and overall customer experience with New Horizons.
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What We're Offering:
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* New Horizons pays above the award & penalty rates.
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* Salary Packaging: Take advantage of the tax benefits available only to employees who work for a not-for-profit organisation through lower tax deductions.
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* Entertainment card to package an additional $2650 in tax free pay.
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* Employee Assistance Program: Access confidential counselling services.
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* Fitness Passport
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* Professional Development: Grow through internal and external learning, workplace mentoring, and professional development opportunities, including secondments.
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* Work-Life Balance: Access flexible work arrangements, long service leave, and/or parental leave.
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* Supportive Culture: Work in a supportive culture and working environment where you feel heard and respected.
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* Reward program that recognises your achievements
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