Overview
Project Support Officer – Energy Programs — Melbourne | VPS3 equivalent | 6-month term
We are seeking motivated Project Support Officers to join a dynamic team delivering consumer-focused energy programs. This role will be key in supporting the Power Saving Bonus program, ensuring a strong customer experience while providing high-quality project administration and operational support.
About the role
As Project Support Officer, you’ll play a critical role in processing applications, resolving customer enquiries, and supporting project delivery. You’ll also collaborate with internal and external stakeholders to ensure program outcomes are achieved on time and to a high standard.
Key Responsibilities
- Provide program and project administration support for the Power Saving Bonus initiative.
- Resolve customer enquiries in a timely, qualified manner.
- Support the preparation of project reports, monitoring and evaluation activities.
- Contribute to a collaborative, solutions-focused culture.
- Maintain accurate project documentation and records.
About You
We’re looking for someone with:
- Strong organisational and communication skills, with excellent attention to detail.
- A customer-first mindset and problem-solving abilities.
- Experience in program delivery, project administration, or customer service.
- Ability to manage competing priorities and meet tight deadlines.
- Flexibility, adaptability, and a proactive approach.
What’s on Offer
- A chance to work on high-profile state energy initiatives.
- A supportive team environment that values collaboration and innovation.
- Hybrid working options, with office presence in Melbourne.
If you’re ready to contribute to Victoria’s energy transformation while delivering meaningful outcomes for the community, we’d love to hear from you.
Apply now to be considered for this exciting opportunity.
AT Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at
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