Sales administration officer (adelaide)

Branch Adelaide

Tenure Full Time

Closing August 5, 2025

Taipan is proud to be one of the top 10 hydraulic companies in Australia, and we're experiencing rapid growth!

We are seeking a dynamic individual to join our National Sales Team. Reporting directly to the National Sales Manager, you will play a crucial role in driving our sales strategy and success.

What you'll be doing:

• Work alongside the National Sales Manager
• Manage the team mailbox and messagebank
• Translate and data enter sales quotes for customers & external sales
• Translate and data and enter sales orders
• Manage and update Taipan Customer Service Processes and Procedures
• Maintain and update company databases
• Tend to after hour enquiries as required
• Comply with Occupational Health & Safety Regulations
• Work on sales pricing structures
• Agendas and minute taking for department meetings
• Correlate data and create all department reports for the CRM and senior Management teams
• Input, monitor and adjust data in the CRM team software system
• Implement process improvements within the department
• Backend data entry for our online ordering portal
• Supporting the sales process from lead to account and onboarding of new customers
• Identify gaps and issues within the Internal Sales flow
• Work with National Sales Manager to problem solve current issues and create solutions
• Work with Branch leaders to roll out recent processes and provide help with solutions to individual branch needs
• Train members of all departments in effective use of the Customer relations team software
• Troubleshoot any sales system related issues
• Implement and maintain Taipans Customer Relationship Management Software through Wiise

To be successful, you'll need some or all of the following:

• Be coachable and take pride in your work.
• Excellent problem-solving and analytical skills
• Advanced Microsoft Excel proficiency
• High-Level data analysis and systems skills
• Excellent communications skills
• Effective time management

The perks

We believe that if you are fulfilled and happy in your personal life, this will reflect in your work, so we have recently implemented a Dreams Program to help you reach your personal goals. We have a team of financial experts that have joined forces with Taipan to give our staff free 1 on 1 sessions with professional money coaches that can help people at all stages of life.

As well as this, we can also appreciate a job well done and show this through annual salary reviews and opportunities for career progression. We always aim to promote from within, so wherever you start, you can have an exciting career path ahead of you, in fact, 90% of our Leadership Team started in lower-level roles and moved their way up!

A few more of our perks include:

• Competitive Salary and access to a company vehicle when required
• Monthly staff lunches and morning teas
• Employee Assistance Program
• You'll receive a tonne of Taipan merch!
• A dedicated Training Team to ensure you have all the skills you need to succeed at Taipan
• Quarterly personal development sessions
• Regular personal development seminars and training
• Team events
• Free onsite parking
• Stable employment at a rapidly growing company with plenty of room to grow

Who are we?

We are an Australian owned business specialising in Hydraulic hose and fittings that have been in operation for 30+ years and have 5 branches across the country.

Our company mission? Simple: Create a base of raving fans.

Applications for this position close August 5, 2025