Drive Business Growth with Strategic Account Management
The Enterprise Account Manager is responsible for managing a portfolio of key accounts within a specified territory or industry.
Key Responsibilities:
* Establish and enhance relationships with stakeholders, including executive-level executives.
* Apply consultative-selling techniques to understand client goals, challenges, and ambitions related to mission-critical workloads and innovation.
* Take ownership of professional development by staying curious and embracing a growth mindset.
* Proactively identify and capitalize on upselling and cross-selling opportunities.
* Monitor market trends and competitor activities to refine sales strategies and stay competitive.
* Consistently maintain CRM hygiene by updating activity, opportunities & deals regularly.
* Serve as the primary point of contact for customers, managing all aspects of the sales process from initial contact through negotiation and closing complex sales deals, to handover to Customer Success for implementation and post-sale support.
Required Skills and Qualifications:
* Experience in sales and account management with a proven track record of meeting or exceeding sales targets.
* Knowledge of enterprise software solutions - particularly Linux Infrastructure, Hybrid Cloud, Container Management, Edge, Artificial Intelligence, and Security.
* Excellent verbal and written communication skills to influence senior stakeholders.
* Analytical skills to understand market trends and apply insights to sales strategies.
* Strong problem-solving skills focused on finding innovative solutions to client challenges.
* Ability to work cross-functionally, collaborating with internal teams and external partners.
* Experience working with CRM tools (e.g. Salesforce, Clari) to manage pipelines and forecast sales accurately.
As an Enterprise Account Manager, you will have the opportunity to drive business growth and make a significant impact on our organization's success.