Program Manager - Transitions We are Fujitsu
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
The Transition Program Manager is responsible for leading the transition and mobilisation of complex managed services engagements, ensuring a controlled and predictable progression from contract signature to stable, in-life service.
This role is accountable for transitioning into, and enabling, transformed managed services, ensuring the service organisation, customer, and technology landscape are operationally ready to realise transformation outcomes.
The role requires a senior leader with proven capability to manage high risk, commercially significant enterprise deals, strong pre-sales experience, and the credibility to lead at executive and global deal level.
About the role
* Lead end‐to‐end transition and mobilisation programs for large, complex managed services engagements, from contract signature through to steady‐state operations.
* Design and execute transition strategies that enable the successful adoption of transformed managed services operating models.
* Establish governance, controls, and reporting, appropriate to high risk, high value enterprise and global deals.
* Partner with Sales, Solution Architecture, Commercial, and Delivery teams during presales to shape executable transition and mobilisation approaches.
* Provide expert input into transition scope, timelines, assumptions, dependencies, resourcing, and cost models.
* Engage with customers during bids and negotiations to explain the transition approach, risk mitigations, and readiness for transformed managed services.
* Ensure active financial control throughout the transition lifecycle, including forecasting and variance management.
* Build and maintain trusted relationships with senior customer stakeholders, including executive and C‐suite sponsors.
* Lead customer communications throughout transition, ensuring transparency, confidence, and alignment.
About you
* 10+ years' experience in senior program or project leadership within managed services, digital delivery, or technology services environments.
* 5+ years' experience leading complex service transition and mobilisation programs.
* Proven delivery of medium to large‐scale, high‐risk enterprise transitions, ideally involving multi‐tower or global services.
* Demonstrated presales experience, including deal shaping, bid input, transition costing, and customer engagement.
* Strong commercial acumen with experience managing program budgets and influencing deal outcomes.
* Experience transitioning managed services into modernised or digitally transformed operating environments.
Why Fujitsu?
We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
* We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
* We offer tailored career paths across our global organisation to support your professional and personal growth.
* Our customers trust us. We have an excellent reputation across the region and globally.
* Best in class reward and recognition programs – flexible work, volunteering leave and more.
* We live our values of aspiration, trust and empathy, all day, every day.
As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we welcome applications from women and gender‐diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders. Transgender and gender‐diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey by emailing .
If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email .
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For Security Cleared Roles - PLEASE NOTE:
Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).
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