Job Opportunity
We are seeking a skilled Supply Chain Manager to lead supplier relationships within our Service Integration and Management framework.
This role ensures effective service delivery, optimized contracts, and continuous performance improvement to meet business objectives. Key responsibilities include building strong relationships with key stakeholders, acting as primary point of contact for supplier-related communications, and resolving issues.
* Contract negotiation, renewal, and termination oversight, ensuring alignment with business needs and strategic goals.
* Supplier performance evaluation against agreed service levels and KPIs, regular reviews, and corrective actions where necessary.
* Ensuring supplier compliance with contractual obligations, regulatory standards, and internal policies through audits and assessments.
* Risk identification associated with supplier relationships and implementation of mitigation strategies to minimize business disruption.
* Initiatives to enhance supplier performance and value, promoting best practices and continuous improvement across supplier management processes.
Required Skills & Experience:
* Proven experience in supplier or vendor management within a SIAM or IT service environment.
* Strong contract negotiation and lifecycle management skills.
* Ability to monitor and improve supplier performance using SLAs and KPIs.
* Knowledge of compliance, governance, and risk management frameworks.
* Excellent communication, stakeholder engagement, and problem-solving abilities.
* Familiarity with continuous improvement methodologies and ITIL practices.
* Proficiency in vendor management tools and Microsoft Office Suite.
What We Offer
Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital world while creating tangible impact for enterprises and society.