Job Overview
This role is responsible for delivering exceptional customer service to new and existing clients. As the primary point of contact, you will guide potential clients through queries and direct them to relevant sales contacts.
Key Responsibilities:
* Manage customer relations and communications regarding progress and delivery of the home building agreement
* Handle internal and external stakeholder inquiries
* Complete pre-planning inspection forms
* Complete building permits and submissions
* Negotiate and manage approval application questions
* Maintain the database and record progress on applications
* Plan and participate in consultative meetings, including walkthroughs of final construction contracts and plans
About You/Qualifications:
* A minimum of 2+ years' experience within the residential construction sector in a similar role is preferred
* Strong understanding of permits and approvals
* Ability to multi-task and prioritise a changing workload
* Strong IT skills, including MS Office suite, and the ability to learn new systems quickly
* Strong English skills, written and verbal
Location:
Newcastle, New South Wales, Australia
Skills:
* Customer Service
* Communication
* Time Management
* IT Skills